Problem with video chat connection on iChat

Discussion in 'Mac Apps and Mac App Store' started by ahrenba, Feb 16, 2009.

  1. ahrenba macrumors member

    Feb 17, 2008
    Hey Guys,

    A friend and I have been trying to do a video chat with iChat (via AIM). For some reason every time we try to initiate the chat, it comes back with an error and asks if it should be sent to apple.

    So, she can't video chat with ANYONE. However, I am able to video chat with others from my computer, but not her.

    So, you may suggest that ports need to be forwarded, but I don't think this is the case, because they used a different laptop (macbook) on the same network and the video call initiated fine and worked. So this must mean that it is a problem with her specific laptop or software.

    Do you have any ideas on how to fix this? Thank you.
  2. Zortrium macrumors 6502

    Jun 23, 2003
    Try going into iChat preferences -> audio/video and set the bandwidth limit to something reasonably less than your connection speed (I use 500 kbps) - this fixed some similar sounding video chat problems for me.
  3. 3O01 macrumors newbie

    Dec 13, 2008
    I haven't used Ichat in Months! I suggest trying skype.
  4. ahrenba thread starter macrumors member

    Feb 17, 2008
    Zortrium, thanks for the suggestion, I'll tell her to give that a try.

    In the meantime, does anyone else have any ideas or suggestions? Thanks.

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