Problem with white Incase Slider

[PittsDriver]

So about 2 weeks ago I noticed an issue with my white slider. It seems the outer material is coming off. Delaminating if you will... I emailed Incase about this issue 8 days ago with no response. I just sent them another email today. Anyone else have this issue?

 

[calvy]

I can tell you that I emailed them with a problem on my snap case, and they took about 20 days to reply. I ended up just swapping my case out at the apple store with a little trickery (I bought a new one, returned my old on in it's packaging). I know, not the most ethical choice, but it took incase that long to reply, I wasn't going to let them take a month to send me a case that fit right.

 

[oghowie]

I can tell you that I emailed them with a problem on my snap case, and they took about 20 days to reply. I ended up just swapping my case out at the apple store with a little trickery (I bought a new one, returned my old on in it's packaging). I know, not the most ethical choice, but it took incase that long to reply, I wasn't going to let them take a month to send me a case that fit right.

Yeah, they are horrible through email but great over the phone. Call them up.