Perfect thanks for your helpAre you using Windows? If so, this is what I did for my iphone 4 but not sure how it works on a Mac.
Download and save to your computer this file:
http://appldnld.apple.com/iPhone4/061-8619.20100715.4Pnsx/iPhone3,1_4.0.1_8A306_Restore.ipsw
Then open itunes and connect your phone.
When your phone shows in itunes, hold down the Shift key and click on update.
Navigate to the folder and file you downloaded and click on Open.
Your phone will now update.
That's it.
Perfect thanks for your help
One question: I also need to update my wifes phone but her phone is synced on another computer. Can I also update her phone as well without loosing all her contacts pictures ect ect
Thanks in advance
SorryI would do it on the other computer.
Please note that the file I directed you to is only for iphone 4. You did not say which iphone you have. If you don't have the iphone 4, you would need a different file.
Sorry
I forgot to mention that we both use a 3GS iPhone and use a PC computet
OK I Tried all this and when the file downloaded to my desktop it was a zipped file and when I clicked update > shift a box opened but it could not find the file. I tried unzipping the folder and still iTunes could not find the file.
Atttached is the unzipped folder
OK I Tried all this and when the file downloaded to my desktop it was a zipped file and when I clicked update > shift a box opened but it could not find the file. I tried unzipping the folder and still iTunes could not find the file.
Atttached is the unzipped folder