Problems downloading 4.0.1

Discussion in 'iPhone Tips, Help and Troubleshooting' started by bigbadneil, Jul 21, 2010.

  1. bigbadneil macrumors 6502

    bigbadneil

    Joined:
    Jul 18, 2009
    #1
    Guys,
    I have tried about 100 times to update my phone and my wiife's phone in iTunes and keep getting this error message.
    Is there another way to update our phones without using iTunes??????
    Error message attached
     

    Attached Files:

  2. OlgaJ macrumors 6502

    Joined:
    Mar 27, 2009
    Location:
    Florida
    #2
    Are you using Windows? If so, this is what I did for my iphone 4 but not sure how it works on a Mac.

    Edited: Find the file to download at this web site:

    Edited: http://www.iclarified.com/entry/index.php?enid=750

    Then open itunes and connect your phone.

    When your phone shows in itunes, hold down the Shift key and click on update.
    Navigate to the folder and file you downloaded and click on Open.
    Your phone will now update.


    That's it.
     
  3. bigbadneil thread starter macrumors 6502

    bigbadneil

    Joined:
    Jul 18, 2009
    #3
    Perfect thanks for your help
    One question: I also need to update my wifes phone but her phone is synced on another computer. Can I also update her phone as well without loosing all her contacts pictures ect ect
    Thanks in advance
     
  4. OlgaJ macrumors 6502

    Joined:
    Mar 27, 2009
    Location:
    Florida
    #4
    I would do it on the other computer.

    Please note that the file I directed you to is only for iphone 4. You did not say which iphone you have. If you don't have the iphone 4, you would need a different file.
     
  5. bigbadneil thread starter macrumors 6502

    bigbadneil

    Joined:
    Jul 18, 2009
    #5
    Sorry
    I forgot to mention that we both use a 3GS iPhone and use a PC computet
     
  6. OlgaJ macrumors 6502

    Joined:
    Mar 27, 2009
    Location:
    Florida
    #6
    You can find the file you need at this site:

    http://www.iclarified.com/entry/index.php?enid=750

    It won't work with the file link I included in my first reply. I will edit that first reply so that it is clearer.
     
  7. bigbadneil thread starter macrumors 6502

    bigbadneil

    Joined:
    Jul 18, 2009
    #7
    OK I Tried all this and when the file downloaded to my desktop it was a zipped file and when I clicked update > shift a box opened but it could not find the file. I tried unzipping the folder and still iTunes could not find the file.
    Atttached is the unzipped folder
     

    Attached Files:

  8. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #8
    When you download it from the internet you gotta rename/save it as .ipsw file
    Not .zip
    Then itunes will recognize it. Dont unzip it just delete the zip file and download it again.
    Save as
    Then save as type select all files
    And then change the end of the file from .zip to .ipsw and click save.
     
  9. OlgaJ macrumors 6502

    Joined:
    Mar 27, 2009
    Location:
    Florida
    #9

    When you download the file, keep it as it is on your computer. Do not unzip it.
    iTunes will not find the file on its own. When iTunes opens the box for the file, after you shift+update, you have to further navigate to your desktop folder to point to the file yourself. iTunes does not open directly to your desktop.
     

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