ok, I have been to multiple sites and have downloaded the files multiple times(for free), but I am still having problems. whenever I get the file, I hook up my ipod touch, go to "upgrade" (I have also tried doing it with restore), hold shift, and browse for the files. the problem is, every time I do this, my ipod reaches the preperation point and then an error mesage comes up. this error dosn't show up for the lesser version when I restor it. I know that it works because others have posted success. I also know I'm not the only one because others report the same problem. my situation is as follows: 1.just bought the ipod in august. just opened it brand new yesterday. 2. have tried IE and firefox. that isn't the problem (though I here that safari gives others problems) 3. have tried itunes 7.7 and 8 4. 1.4 downgrade works. 5. came with 1.5 6. oviously not jailbroken (new) 7. i'm on a pc 8. I have not put music or anythin on it yet. 9. on college lab computers, however, these particular ones are very lenient and others have the same problem. 10. it is a 16 Gig 11. it is an ipod touch, not an iphone 12. I have been using the links on this site: http://www.sizlopedia.com/2008/07/12/how-to-update-ipod-touch-to-firmware-20-for-free/ I have been dealing with this for hours each day now. I am tired, frusterated, and almost ready to give in and buy the stupid thing (even though I detest giving the jerks the satisfaction of sucking 10 more dolars out of me after paying 400 bucks) please help. I am sure this would be a great help to many people besides myself. if you have done this and had success, tell us exactly what your situation was as I have done above so we can find the problem. edit: the error is (5). it dosn't say anythin else. it just says "an error has occured (5)"