I, like many others had problems pairing my ultra 2 to my new iPhone 17 pro. After many repeated attempts( approx 20) I was able to pair, but had lost data and my awultra2 behaved badly. Losing AOD, not getting notifications correctly and a host of other issues. I had bought an ultra3 but was afraid to pair due to my prior experience.
After 6 hours at the Genius Bar today I learned a few things. You must run the latest iPhone os, it evens asks you to upgrade while setting up. Do it.you must be at the largest watch os(26). If these conditions are not met, numerous pairing and repairing will be required. And should you get lucky like I did and have a successful pairiring, many features are gimped.
The nuts and bolts, there is a bug in the latest iPhone 17 software(pro or otherwise) and watch pre-26.
There are workarounds but they are painful and you will lose historical data.
Best Case..upgrade both watch and phone to latest release BEFORE pairing. This will require some patience as the downloading, preparing, intallation and updating take about 1-2hrs.
In some rare cases it ma be necessary to shut down
the watch completely a start a new.
I am exhausted with the trials and tribulations….. I have found workarounds that I would be happy to share.
There is a formal case open and given the significance Apple will need to address it.
iPhone 15 Pro, 17 Pro, Ultra 2/3, iPad Pro M4 2TB, numerous iMacs studio, airmac
After 6 hours at the Genius Bar today I learned a few things. You must run the latest iPhone os, it evens asks you to upgrade while setting up. Do it.you must be at the largest watch os(26). If these conditions are not met, numerous pairing and repairing will be required. And should you get lucky like I did and have a successful pairiring, many features are gimped.
The nuts and bolts, there is a bug in the latest iPhone 17 software(pro or otherwise) and watch pre-26.
There are workarounds but they are painful and you will lose historical data.
Best Case..upgrade both watch and phone to latest release BEFORE pairing. This will require some patience as the downloading, preparing, intallation and updating take about 1-2hrs.
In some rare cases it ma be necessary to shut down
the watch completely a start a new.
I am exhausted with the trials and tribulations….. I have found workarounds that I would be happy to share.
There is a formal case open and given the significance Apple will need to address it.
iPhone 15 Pro, 17 Pro, Ultra 2/3, iPad Pro M4 2TB, numerous iMacs studio, airmac
