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Problems Problems Problems!!!

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Macpropro80

macrumors 6502
Original poster
Jan 31, 2009
408
0
My mac pro is by far the WORST computer I have ever had. Let me list the problems i have had every day since i bought it:

1) Random blue screens (lite blue, like at log in)
2) DVD Drive works every other boot up
3) USB PORTS work sometimes, other times dont work at all
4) random hard drive unmounts
5) graphic errors ALL THE TIME
6) Random crashes
7) hard drives telling me they have 0 files, when I plug them into my imac they magically have 200+ files
8) imovie crashes ALL THE TIME
9) final cut crashes ALL THE TIME
10) air port card works some times.
APPLE is yet to fix ANY of these problems, and they refuse to replace my computer. WTF! Im at my wits end with this p.o.s.


BTW apple: Im sick of hearing; reset the pram, oh that didn't work, try repairing disk permissions, oh that didn't work.... hum.... i will be back.... (10 minutes pass) .... um run a hardware test.... oh no results... we will have to get back to you...... BS I want my $4000 mac pro fixed! Is that so much to ask? COME ON!
 
S

snouter

macrumors 6502a
May 26, 2009
767
0
buy it new or used or refurb?

from Apple or 3rd party?

OEM ram or did you add more ram? does it act like this with just the OEM ram in it?

that's way too many problems to solved on an internet forum, but, ram and motherboard are two likely culprits...

at some point, lemon laws (been in for service x times over y months for the same issue(s)) should kick in... Apple is usually pretty reasonable about lemons, if you are having that many problems with it, ask for a replacement
 
M

Macpropro80

macrumors 6502
Original poster
Jan 31, 2009
408
0
snouter said:
buy it new or used or refurb?

from Apple or 3rd party?

OEM ram or did you add more ram? does it act like this with just the OEM ram in it?

that's way too many problems to solved on an internet forum, but, ram and motherboard are two likely culprits...

at some point, lemon laws (been in for service x times over y months for the same issue(s)) should kick in... Apple is usually pretty reasonable about lemons, if you are having that many problems with it, ask for a replacement
Click to expand...

New, apple ram. I asked for a replacement, they said bring it to the apple store. Like hell im bringing it to the apple store, just give me a new one, same model I dont care, i will send back my broken one! I USE THIS COMPUTER TO MAKE MONEY! WITH OUT IT IM SCREWED, I WONT BE ABLE TO PUT FOOD ON THE TABLE! IM ABOUT TO LEAVE APPLE FOREVER AND BUY AN HP, IM SO SICK OF DEALING WITH THIS! It makes me so upset im on the verge of tears!
 
annk

annk

Administrator
Staff member
Apr 18, 2004
15,140
9,358
Somewhere over the rainbow
Why not just cooperate with them and bring it in? With all those problems you list up, you can't be getting much work done anyway. You may just end up walking out of the store with a new one, which is what you want after all. :confused:
 
S

snouter

macrumors 6502a
May 26, 2009
767
0
Macpropro80 said:
New, apple ram. I asked for a replacement, they said bring it to the apple store. Like hell im bringing it to the apple store, just give me a new one, same model I dont care, i will send back my broken one! I USE THIS COMPUTER TO MAKE MONEY! WITH OUT IT IM SCREWED, I WONT BE ABLE TO PUT FOOD ON THE TABLE! IM ABOUT TO LEAVE APPLE FOREVER AND BUY AN HP, IM SO SICK OF DEALING WITH THIS!
Click to expand...

I get it, you're angry about the situation... but you will get more bees with honey than vinegar...

I think you would rather bring the computer into an Apple store and meet with someone face to face... if all you've ever done is call Apple and post on forums... you are still pretty much at step 1.

You need to build a case showing that this computer is a lemon and you have done this that and the other to fix it and you need resolution.

Is it still under warranty? Has Apple seen the computer or has it ever been in for service?
 
M

Macpropro80

macrumors 6502
Original poster
Jan 31, 2009
408
0
annk said:
Why not just cooperate with them and bring it in? With all those problems you list up, you can't be getting much work done anyway. You may just end up walking out of the store with a new one, which is what you want after all. :confused:
Click to expand...

Because I know for a fact they are going to tell me its not broken because all those problems don't hit me at start up, they are hard to reproduce. I just want them to replace it or I will gladly take my money back.

snouter said:
I get it, you're angry about the situation... but you will get more bees with honey than vinegar...

I think you would rather bring the computer into an Apple store and meet with someone face to face... if all you've ever done is call Apple and post on forums... you are still pretty much at step 1.

You need to build a case showing that this computer is a lemon and you have done this that and the other to fix it and you need resolution.

Is it still under warranty? Has Apple seen the computer or has it ever been in for service?
Click to expand...

they replaced a graphic card, it is still under warranty. I just want to get rid of this p.o.s. I don't want to deal with it any more. I can't import a video clip without something crashing or breaking.
 
Duff-Man

Duff-Man

Contributor
Dec 26, 2002
2,984
17
Albuquerque, NM
Duff-Man says....Apple are not likely to just give you a new one if you've "refused" to even let them have a look at the computer at least once. They are generally fairly reasonable to deal with and if it is shown that the computer has had several service calls (and again, I don't mean complaining on the phone with them never physically having worked on the computer) then chances are they will help you out....you have to give them a chance to fix it first....oh yeah!
 
Duff-Man

Duff-Man

Contributor
Dec 26, 2002
2,984
17
Albuquerque, NM
Macpropro80 said:
Im taking it in on saturday.

I wish steve jobs could see all the problems I have, this is bull.
Click to expand...

Duff-Man says....just keep calm when you take it in and explain things clearly and in detail. Let them take the time to diagnose it if need be.

Yes, of course it is frustrating when it is not functioning as it is supposed to but you also have to remember that they can't just hand a new computer over to anyone that walks in the door saying "hey, this ain't working" - they'd either be out of business or their prices would be even higher....you have to give them a *fair* chance to fix it for you. When you have, and if there are then still issues, then take it up to a higher level (by that I mean, speak to a manager or product specialist)....oh yeah!
 
M

Macpropro80

macrumors 6502
Original poster
Jan 31, 2009
408
0
UPDATE: My friend who has a degree in computer engineering came over and fixed everything. :)
 
M

MacAndy74

macrumors 65816
Mar 19, 2009
1,050
0
Australia
Macpropro80 said:
New, apple ram. I asked for a replacement, they said bring it to the apple store. Like hell im bringing it to the apple store, just give me a new one, same model I dont care, i will send back my broken one! I USE THIS COMPUTER TO MAKE MONEY! WITH OUT IT IM SCREWED, I WONT BE ABLE TO PUT FOOD ON THE TABLE! IM ABOUT TO LEAVE APPLE FOREVER AND BUY AN HP, IM SO SICK OF DEALING WITH THIS! It makes me so upset im on the verge of tears!
Click to expand...

1st Stop Yelling.
2nd How do you make money on a machine that has as many faults as you say.
3rd Take it into an Apple Store and you'll get your Mac Pro fixed or replaced.
4th Are you 13? This is not how an adult acts. Get a grip.
 
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