Ok, I have had my iPhone 5 since launch day ordered online - UK and Apple will not swap the phone out unless i do any of the following... 1, Go to a Apple store to replace (i dont live near one) 2, Send it back to them and i will get a new one sent back in a week. (I need it for work) 3, Pay them £29 for them to send me a new one and collect the faulty one. (Im not paying £29, its not my fault) The phones screen is not as responsive as my wife's, i am having to tap the screen a few times as it is not responsive sometimes. I have passed my 14 day return for refund policy, so can not return it. I thought there was a 30 day replacement warranty in the UK?