Problems signing into o2 media messenging service

[macfilm]

Hi all, I am a legit o2 customer with a legit iPhone paying £45 a month. When someone sends me a media message I have to sign into o2 to view it but when I type my number in and the exact code they gave me it says "not found" and all that crap.
I'm doing this EXACTLY and yet the same prob every time, anyone else have this issue??

 

[Gondry]

are you trying from your iphone?

it only worked for me when i used my laptop... and annoyingly you have to be logged out of the o2 site too, so don't log in!

actually i've just tested it out on my iphone and its working! for me anyway... the only thing i did different was ignore entering my number as +449xxxx as suggested and entered my number as 079xxxxxxx