Problems when adding movies/tv shows to itunes

Discussion in 'Mac Apps and Mac App Store' started by NurseChris, Mar 30, 2008.

  1. NurseChris macrumors member

    Mar 9, 2008
    Manchester, UK
    I am having a problem with my Itunes, every time I try and add a converted file, or even a .mp4 file I've downloaded to my Itunes it crashes without fail, every time. Im running XP and Itunes 7.6.1.

    Has anyone had this problem or even better know a possible fix, as I have a large collection of videos ready and waiting for my Iphone. Cheers.
  2. speakerwizard macrumors 68000


    Aug 8, 2006
    I had something similar once and deleting the itunes xml file under music>itunes and reimporting the itunes music folder (i think its option or cmd drag it into itunes to import without duplicating, fixed it for me, when trashing preferences didnt work

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