Problems with ATV 3 & ATV 4

Discussion in 'Apple TV and Home Theater' started by hatfielddesign, Jan 9, 2016.

  1. hatfielddesign macrumors newbie

    Aug 22, 2014
    Hey all,
    Just got an ATV 4 to replace an ATV 3.
    Nothing but problems now.
    I'm getting the "an error occurred loading this content" message when I try to play a movie from my person iTunes collection.
    I read somewhere that there could be a encoding problem, so I reencoded all my movies using Mac Video Convertor with the preset for the new Apple TV. I'm not sure what the preset does differently than the old preset but I tried it. It seemed to work for awhile. Now all of a sudden these loading errors. Not only that, but movies are starting to "disappear" from from the list on the ATV. Not sure what that is about.
    So I switched back to the ATV3 to see if the problem still happened, yep. Sure does.
    And on more than one ATV3.
    Here's my setup:
    iMac El Cap
    Drobo USB
    ATV3 Ethernet to AirPort Extreme
    ATV4 Ethernet to AirPort Extreme
    250 Mbps Internet
    Extreme and iMac are 20 feet from each other

    Thanks for any help.
  2. benjitek macrumors 6502a


    Sep 23, 2012
  3. hatfielddesign thread starter macrumors newbie

    Aug 22, 2014

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