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Problems with Genius update in iTunes

D

downingp

macrumors 6502a
Original poster
Jun 26, 2006
640
3
Is anyone else having problems updating genius in iTunes. It seems like I have not been able to update genius for quite some time. Every time I try to update genius, I get an error message, when apple is delivering the results, saying the network connection timed out. I don't think I am having network problems because I never lose my internet connection.

Any thoughts? Thanks.
 
I am surprised no one else is having this problem.
It doesn't seem to be my internet because I am able to surf the web while it is updating.

Could it have anything to do with the amount of traffic on the servers?
 
I am using an Airport Extreme and an Airport Express to create my wireless network in my home. Is there maybe a setting I need to change even though I am able to get on the internet without any problems?
 
I just tried it. Worked fine for me was kinda slow but did update.

If you can get online, and access the iTunes store it should work.
 
Cynicalone said:
I just tried it. Worked fine for me was kinda slow but did update.

If you can get online, and access the iTunes store it should work.
Click to expand...

I can certainly get online and also access the iTunes store. I am baffled.
All of my music is in Apple Lossless format, but I can't imagine that would cause problems.
Genius will check my library, then send my information to Apple. Its on the, "Delivering Genius results" is when iTunes times out.
 
downingp said:
I can certainly get online and also access the iTunes store. I am baffled.
All of my music is in Apple Lossless format, but I can't imagine that would cause problems.
Genius will check my library, then send my information to Apple. Its on the, "Delivering Genius results" is when iTunes times out.
Click to expand...

All my CD imports are in Apple Lossless so that doesn't make a difference. I don't know what to say, that is an odd problem.
 
Would it have anything to do with my internet provider timing out even though I can access the internet fine?
 
It could since it takes a while to get the info from Apple. I have Cox Cable Premier and it still sit's there a while waiting to get the update from Apple.
 
Cynicalone said:
It could since it takes a while to get the info from Apple. I have Cox Cable Premier and it still sit's there a while waiting to get the update from Apple.
Click to expand...

I am using Cox as well. I have the their regular high speed internet service. Supposedly their basic service will get up to 10mb/s download now instead of 7mb/s like it used to be. When I do a speed test I am usually around the 10mb/s
 
downingp said:
I am using Cox as well. I have the their regular high speed internet service. Supposedly their basic service will get up to 10mb/s download now instead of 7mb/s like it used to be. When I do a speed test I am usually around the 10mb/s
Click to expand...


I have the same problem with an Airport Extreme. If I replace it with my old belkin G router - which is slower- it works. Any ideas?
 
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