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Problems with iOS 6 - FaceTime / iMessages

jbrown

jbrown

macrumors 6502a
Original poster
Jul 7, 2002
997
4
London
Hi All

Using iPhone 5 with iOS 5 and MacbookPro running latest Mountain Lion

I seem not to be able to use FaceTime or iMessages anymore ( since upgrading to iOS 6 it seems )

I used to use them on my previous iPhone 4s ( iOS 5 ).

Now they don't want to work.

In the phones settings - when I turn them on, they just say " Waiting for Activation "...and it never progresses.

If I try to Facetime my number from my laptop it says " Jxxxx Bxxxx is not available for Facetime."

If I try to message myself with iMessage it says " Your message could not be sent. 079xx - xxxxxx ( phone number ) is not registered with iMessage"

Any ideas how to fix this please?

Many thanks

:):)
 
I am not sure if this is related but it seems that iMessages, at least for me, are down currently. I assume this would also effect FaceTime.
 
iMessage down...what a shock. The crap cloud did make it 14 days since its last outage though! :rolleyes:
 
Been trying to get mine to activate all day and no luck - this is becoming a consistent problem! Regularly on a Sunday the imessage/FaceTime servers go down. Thinking if just reverting back to standard SMS. Surprisingly poor from apple
 
schmidt65 said:
Been trying to get mine to activate all day and no luck - this is becoming a consistent problem! Regularly on a Sunday the imessage/FaceTime servers go down. Thinking if just reverting back to standard SMS. Surprisingly poor from apple
Click to expand...

I don't think it's that surprising to be honest...their iCloud reliability has been appalling lately: definitely a more and more common occurrence.

Queue all the Crapple apologists.... :)
 
schmidt65 said:
Been trying to get mine to activate all day and no luck - this is becoming a consistent problem! Regularly on a Sunday the imessage/FaceTime servers go down. Thinking if just reverting back to standard SMS. Surprisingly poor from apple
Click to expand...

Trying to activate is a consistent problem? Why are you needing to activate so often?
 
r-m said:
Trying to activate is a consistent problem? Why are you needing to activate so often?
Click to expand...

No - iMessage going down (and therefore the settings screen going back to 'waiting for activation') is becoming a consistent problem.
 
schmidt65 said:
No - iMessage going down (and therefore the settings screen going back to 'waiting for activation') is becoming a consistent problem.
Click to expand...

Oh! I have to admit, I've never actually looked at the settings screen when it's gone down. Just assumed it was down and would be back up eventually...
But yeah, it's very annoying!
 
Yep, down for me as well.

Did a reboot, now asks for my AppleID for iMessage, when i enter it, is keeps coming back that its incorrect. Then says waiting for activation, then error.
 
What is very strange is: I turned off sending iMessages as texts if the network is down, but the messages are being sent as texts anyways. Anyone else notice this and have an explanation?
 
Last edited:
Factime and iMessage are currently down for some users, according to apple:

http://www.apple.com/support/icloud/systemstatus/

iCloud: iMessage - Users Affected: Some
11/18/2012 13:34 PST
Users are unable to use iMessage. Normal service will be restored ASAP.
iCloud: FaceTime - Users Affected: Some
11/18/2012 13:33 PST
Users may be unable to place FaceTime calls. Normal service will be restored ASAP.
 
My iMessage "fix"

Hey Guys!

Two days ago, I updated to 6.0.1 from 6.0 and suddenly iMessage didn't work.
I had the message "waiting for activation"

I tried a lot of solutions mentioned on our forum here and various other sites and videos without luck.

I think the option below it said "use apple I'd for iMessage", so I tried that a couple of times, but I kept getting the "wrong user name or password" info.

Eventually I found the "send and receive" option further down and remembered that I had selected only my @me-address in there. I selected my @icloud as well and now it works..

It still said "activation failed" at the top where it used to say "waiting for activation" but it works anyway.

I hope this works for others that have the issue!

Gus
 
Problem fixed

Well after quite a while the problem has been fixed - thanks to very good support from Apple.

It needed my iPhone backed up and retored to factory settings. So first I backed up my phone to keep the data safe. Here's where it got somewhat complex - as it wouldn't restore throwing up 'Error 3014'.

After much searching the support person asked me to open terminal - and enter a Sudo command that listed the hosts ( bear in mind I know nothing of Terminal ). She asked if there was any entries ending " ...apple.com".

There weren't any so she advised me to put in " gs.apple.com " which I did, and we then re-tried to restore ( to factory settings ) the phone.

This worked

We set up the phone as a new phone in iTunes, and iMessage & FaceTime worked fine :) Then we restored my last back up...and it all worked fine :D:D

Good work by Apple :apple:
 
The issue I'm having with iMessage is that I can't select my phone number to send messages from, it is greyed out. I can only pick email addresses. I haven't gotten a text from another iPhone user since Saturday. :mad::mad::mad::mad::mad::mad:
 
mlmwalt said:
The issue I'm having with iMessage is that I can't select my phone number to send messages from, it is greyed out. I can only pick email addresses. I haven't gotten a text from another iPhone user since Saturday. :mad::mad::mad::mad::mad::mad:
Click to expand...

It's almost as if your phone is showing up as not being activated, only my iPhone 4, which is not activated has the phone number grayed out. Are you having any phone service issues with this device besides just texting?
 
840quadra said:
It's almost as if your phone is showing up as not being activated, only my iPhone 4, which is not activated has the phone number grayed out. Are you having any phone service issues with this device besides just texting?
Click to expand...

Nope. I can dial out and receive calls. I can send & received texts to non-iPhone users. And I can send & receive emails. I've had a sync issue between my Numbers (only on my 4s) and the sheets on the iCloud since August. I'm at a loss. I really don't want to do a restore, as I'm not sure what can be restored and what can't in terms of texts, and other junk.
 
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