Hi All,
I'm new here and not very experienced with any Apple products (mostly a PC guy
-- software engineer, actually). Anyway, I'm having a horrible time just trying to setup a gift iPhone 5 as an iPod touch for now (just wifi, no phone service yet). Any help would be greatly appreciated.
After a little back and forth with the previous owner to ensure it was fully erased and removed from her "Find My iPhone", I am now trying to step through the initial setup process. I'm stuck at the portion where I enter my Apple ID/pwd.
My Apple ID is not an email address (maybe because I set it up a few years ago?). It's just a single username, but I do, of course, have an email address associated with the ID. I entered the Apple ID and pwd and then the iPhone setup tells me I must enter an email address. I enter the address on my Apple ID account. It says that that Apple ID is already in use and prompts me to reset my pwd. Of course it's in use, since it's my Apple ID.
I then figured that maybe the iPhone requires my Apple ID to be in the form of an email address, so I look into changing it. Supposedly at some point there was a button on the https://appleid.apple.com/account/manage page to just make that change, but I can't find it. I instead click "Edit" to change my Apple ID to my email address (the same one already on the account -- gmail). It seems to be OK with the ID after entry, but clicking "Save" doesn't record the change. It goes back to the non-editing screen showing the previous non-email ID. No error messages, nothing -- but not changed. Ugh...
So, then I try to find out why this is so hard and I also notice that if I happen to still be logged in with my Apple ID, any time I try to go to the Apple forums (https://discussions.apple.com/index.jspa), I'm redirected back to my https://appleid.apple.com/account/manage page. So, this effectively means I can't even post a question on the actual Apple forums! I have to be logged in to do that and when I'm logged in, I can't go anywhere except to my Apple ID management page.
I feel like I'm losing my mind over this, so I really would appreciate help. I can't believe this is so hard (and then I wonder if it isn't and I'm just missing something obvious
).
Summary:
- Must my Apple ID be in the form of an email address for the iPhone to work?
- If so, how can I change it? I'm unable to edit and save the changes.
- Why am I forced back to the Apple ID management page whenever I try to access the Apple forums if logged in?
Thanks!
Justin
I'm new here and not very experienced with any Apple products (mostly a PC guy
After a little back and forth with the previous owner to ensure it was fully erased and removed from her "Find My iPhone", I am now trying to step through the initial setup process. I'm stuck at the portion where I enter my Apple ID/pwd.
My Apple ID is not an email address (maybe because I set it up a few years ago?). It's just a single username, but I do, of course, have an email address associated with the ID. I entered the Apple ID and pwd and then the iPhone setup tells me I must enter an email address. I enter the address on my Apple ID account. It says that that Apple ID is already in use and prompts me to reset my pwd. Of course it's in use, since it's my Apple ID.
I then figured that maybe the iPhone requires my Apple ID to be in the form of an email address, so I look into changing it. Supposedly at some point there was a button on the https://appleid.apple.com/account/manage page to just make that change, but I can't find it. I instead click "Edit" to change my Apple ID to my email address (the same one already on the account -- gmail). It seems to be OK with the ID after entry, but clicking "Save" doesn't record the change. It goes back to the non-editing screen showing the previous non-email ID. No error messages, nothing -- but not changed. Ugh...
So, then I try to find out why this is so hard and I also notice that if I happen to still be logged in with my Apple ID, any time I try to go to the Apple forums (https://discussions.apple.com/index.jspa), I'm redirected back to my https://appleid.apple.com/account/manage page. So, this effectively means I can't even post a question on the actual Apple forums! I have to be logged in to do that and when I'm logged in, I can't go anywhere except to my Apple ID management page.
I feel like I'm losing my mind over this, so I really would appreciate help. I can't believe this is so hard (and then I wonder if it isn't and I'm just missing something obvious
Summary:
- Must my Apple ID be in the form of an email address for the iPhone to work?
- If so, how can I change it? I'm unable to edit and save the changes.
- Why am I forced back to the Apple ID management page whenever I try to access the Apple forums if logged in?
Thanks!
Justin