Problems with iPhone... updating, and battery problems

Discussion in 'iPhone Tips, Help and Troubleshooting' started by afromanbob, Aug 16, 2007.

  1. afromanbob macrumors newbie

    Joined:
    Aug 16, 2007
    #1
    So I just got my iPhone two days ago and tried updating it tonight. While I was updating it, it stopped halfway through and said there was "an unknown error." Now I can't do anything with my iPhone. All I can do is turn it on and see the apple logo on a black screen and reset it using the home button and the power button... that's it. At this rate, I'll be taking it back to the apple store tomorrow morning unless you guys can help me fix it.

    Also, I think I my battery may be bad. When charging, it takes well over 5 hours to get to a full charge and the big battery picture the screen shows when charging always has a little gap, it never glows full.

    Any help would be appreciated, thanks.
     
  2. stantrb macrumors newbie

    Joined:
    Aug 12, 2007
    #2
    Taking it back for an exchange is going to be much better than most of your alternatives.

    Stan
     
  3. unity macrumors 6502a

    Joined:
    Sep 30, 2005
    Location:
    Green Bay, WI
    #3
    Hold the home AND screen lock button for 25 seconds or so. A "Connect to iTunes" screen will display, doing so will restore the phone.

    The iPhone charges like any modern day electronic gadget. It charger fast to get near full, then goes into a trickle charge mode so the last portion takes a longer time to charge relative to the rest.

    Read below for some battery info:

    http://www.apple.com/batteries/
     

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