iPhone 8(+) problems with iphone

Discussion in 'iPhone' started by oriag80, Jun 15, 2018.

  1. oriag80 macrumors newbie

    oriag80

    Joined:
    Jun 15, 2018
    #1
    i am so saddddd. I have iphones for the last 12 years but i think that i will sell it and move to samsung. Since the last itunes update i can't sync my custom ringtones like i have always had. I always managed to copy tones, sync and that's it but now when i do that, not all of them are moving to iphone. Some of them are showing with gray circles and not moving to the device. Those who did synced cannot be deleted afterwards...



    what can i do? i read every post but didn't find a solution yet
     

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  2. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #2
    And you’ll go to Samsung just for this?!
     
  3. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
  4. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #5
    I use iMazing to delete the custom ringtones from the phone (along with a lot of other useful features). Waltr 2 also does a great job of seamlessly importing any custom ringtone to the phone. The previous post from Apple support does not always work. At least in my experience.
     
  5. oriag80 thread starter macrumors newbie

    oriag80

    Joined:
    Jun 15, 2018
    #6
    thanks- i have 5 tones on my device that cannot be deleted! I deleted them in itunes but they are still showing in the iphone. how can i delete them?
     

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5 June 15, 2018