Problems with IPHONE4

jannetter

macrumors newbie
Original poster
Nov 16, 2011
2
0
I dropped my phone this morning... and now my iphone turns on and everything but when i try to press something it doesnt do anything... please help!!!!!!!!!!:confused::confused::confused:
 

vachargerfan

macrumors regular
May 28, 2008
243
3
If rebooting doesn't help, then try to do a software restore. If it still doesn't work, then you will need to make a trip to the apple store
 

vachargerfan

macrumors regular
May 28, 2008
243
3
How exactly will that fix an iphone that has been physically damaged?
Things to do before taking it in. Since it only takes 10 mins to do it, might as well. If it still doesn't work, you aren't out anything. If it does work, then he doesn't need to take a trip to the store.
 

jannetter

macrumors newbie
Original poster
Nov 16, 2011
2
0
How exactly will that fix an iphone that has been physically damaged?
im not sure if i wasnt clear enough... but the phone is not physically damaged... when i try touching anything it doesnt let me press anythinng

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If rebooting doesn't help, then try to do a software restore. If it still doesn't work, then you will need to make a trip to the apple store
and can i do a software restore even if its unlocked for tmobile??
 

Jordan921

macrumors 601
Jul 7, 2010
4,669
1,457
Bay Area
im not sure if i wasnt clear enough... but the phone is not physically damaged... when i try touching anything it doesnt let me press anythinng

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and can i do a software restore even if its unlocked for tmobile??
Are you confident that nothing is damaged on the inside of the phone? You said you dropped it so there could be something damaged inside.
 

ibuyufo

macrumors 6502
Sep 22, 2007
298
32
im not sure if i wasnt clear enough... but the phone is not physically damaged... when i try touching anything it doesnt let me press anythinng

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You were quite clear and I'm telling you what happened. There may be no scratches or dent on the outside but it's a different story inside. The shock force could have damaged a connection or one of those ribbon plugs so now your screen is unable to respond to any input. No amount of powering on or off or restoring it will help.
 
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