Problems with my MBP

[kevzy]

Hey guys,

Hopefully someone can help me with this.

I got my first Mac after the Feb update and am loving it so far. A few days after I got it I was installing some software and put a CD into the disk drive. There was this horrible crunching and cracking sound as the CD went in. However, the CD was read and worked fine, no scratches when it came out either.

I have since been using my MBP and the disk drive everyday with the crunching sound always there. Everything else was going fine until I took the MBP out of its case the other day. You can see from the pictures what has happened. It looks like the top of the disk drive is collapsing. I am soooooo overly protective of my MBP, when I'm not using it it's in its case. It hasn't been dropped.

Another problem that has developed seems to be black marks on the bottom of the screen pointing up. Maybe it's the video card defect? Also the power cord is detaching from my power brick.

Has anyone got any suggestions as to what I should do? I'll be taking it to an Apple store but would like to have an idea of what the outcome might be. I should add that I'm still under warranty.

What do you guys think? Thanks for any replies.

 

[kevzy]

Anybody.....

Thanks.

 

[tremendous]

they'll say you dropped it.

 

[Ivan P]

I don't think they can say you dropped it unless there's other things wrong with the outside of it, such as dents or scratches.

 

[kevzy]

Thanks for the replies. It hasn't been dropped, will they repair it for free?

 

[aristobrat]

I'd just make an appt. for the Genius Bar at your Apple Store and see what they have to say. As long as there is no obvious physical damage, I wouldn't imagine that they'd push back.

They were nice and replaced the entire top of my MBP case (the area around the keyboard) because the power button was on an angle after a few months. Hopefully they'll be as cool for you.

 

[Mikebuzzsaw]

Genuis bar is pretty friendly. They'll fix it for u.

 

[CitiXen]

Hey guys,

Hopefully someone can help me with this.

I got my first Mac after the Feb update and am loving it so far. A few days after I got it I was installing some software and put a CD into the disk drive. There was this horrible crunching and cracking sound as the CD went in. However, the CD was read and worked fine, no scratches when it came out either.

I have since been using my MBP and the disk drive everyday with the crunching sound always there. Everything else was going fine until I took the MBP out of its case the other day. You can see from the pictures what has happened. It looks like the top of the disk drive is collapsing. I am soooooo overly protective of my MBP, when I'm not using it it's in its case. It hasn't been dropped.

Another problem that has developed seems to be black marks on the bottom of the screen pointing up. Maybe it's the video card defect? Also the power cord is detaching from my power brick.

Has anyone got any suggestions as to what I should do? I'll be taking it to an Apple store but would like to have an idea of what the outcome might be. I should add that I'm still under warranty.

What do you guys think? Thanks for any replies.

Probably one of the reasons why they went with a Unibody constuction for the new MBPs.

 

[theweber3]

Probably one of the reasons why they went with a Unibody constuction for the new MBPs.

Good point, I love my unibody!