problems with my new ACD

Discussion in 'Mac Basics and Help' started by taeclee99, Aug 13, 2005.

Most Liked Posts
  1. taeclee99, Aug 13, 2005

    taeclee99 macrumors 6502a

    taeclee99

    Joined:
    Jun 4, 2002
    Location:
    Anywhere but here
    #1
    Just bought a 23" ACD today. Fortunately don't have any discoloration issues. However, I did find six stuck pixels on the screen. Tried massaging them out but no luck. Do you think apple will let me exchange it for a new one? Anyone know how many stuck pixels qualify for a replacement?

    I could just get a refund but they will dock me 10 perccent for a restocking fee.
     
    share
    + Quote Reply
  2. wako, Aug 13, 2005

    wako macrumors 65816

    Joined:
    Jun 6, 2005
    #2


    When I asked those intelligent mac associates (SARCASM!!)


    He said it is to be determined by the geniuses whether to replace it or not. So I asked him what if there is one stuck pixel in the EXACT center, he said the geniuses could replace it.

    Basically they choose if they want to or not.
     
    share
    + Quote Reply
  3. rmhop81, Aug 13, 2005

    rmhop81 macrumors 68020

    rmhop81

    Joined:
    Apr 4, 2005
    Location:
    Dallas, TX
    #3
    u don't have to pay the restocking fee if there is something wrong with the product. i returned my mini bc it would beachball like no other and the fan would constantly run. they took my word for it and didn't charge me a restocking fee. I would check into that then order a dell! ;)
     
    share
    + Quote Reply
(You must log in or sign up to post here.)

Share This Page