I am having problems connecting to my OneDrive from all Office apps. Using the native OneDrive iPad app, everything works. Whenever I try to connect from the Office apps I get the message that there is no connection to the server..This has started yesterday..
Is anyone else experiencing this?
I am having the same problem. I love the apps, but . . .
All show on web on PC, iPad, & iPhone. All show in onedrive apps on PC, iPad, & iPhone. But in Word, Excel, & Powerpoint, most folders and files do not show.
I tried removing all files from onedrive on the PC as one post noted here, but that did not work for me. In fact even less now shows up.
I thought maybe onedrive is just VERY slow in syncing, and it is slow, but I've left the PC on 24/7, & it shows very high traffic, but no difference in Office accessing onedrive.
Any ideas are very welcome, and thanks in advance!
April 5, 2014, 5:11 pm
I have tried several things, but I believe I may have found the solution, at least for me it worked:
I had tried deleting and then reloading all of the folders and files in Onedrive, but that didn't work for me. . .
Then it occurred to me, that given how slow Onedrive is in updating that this might be the solution:
Before, when I deleted and reloaded all of the files, I thought that maybe if they weren't finished syncing, and I tried accessing them from the Office app, that might be why they never showed up, because I tried before it was done. (I'm not sure why that should matter; it seems to me that whenever things sync, they should refresh everywhere, and they did everywhere but in the Office apps).
But anyway, since my last attempt, I hadn't yet opened Excel to see, so I looked there, and everything showed up! Viola! Yesterday, I had tried the deleting everything in Onedrive, then reloading it, and then tried accessing it in Word before it was done syncing: worse than before.
So today, I was able to see everything on Excel which I hadn't tried to access yesterday, and everything was there.
So I said to myself, if I just delete the Word app, then reinstall it, it won't have in its memory that it couldn't find everything, and it will be starting fresh! Could it be?!?!
I tried it, and it worked!!! I have my Onedrive divided into 3 main folders, Accounts, Business, and Personal, and from there several sub folders under them, and many sub-sub folders from there. Granted, it took some time after I tapped on the main folders for it to work, it was working probably for 5 or 10 minutes for each main folder before anything showed, but in each case, everything showed!
Finally!!! I hope this will be helpful for any who may have been experiencing the same problem. Just remember to wait for Onedrive to finally completely finish syncing before trying to access your folders from Word, Excel, or PowerPoint.
If you have already done so, just delete each of the apps, and start again fresh, after everything has finished syncing on your computer, and everything should show up. Remember, that even though it shows up everywhere else, it will not show up in the Office apps unless the syncing process on your computer is completely finished. I set my computer so it would not shut off so I could be sure of this.
I wish you success! I look forward to updates from Microsoft addressing this issue, as well as being able to print, access other cloud providers, (my personal favorite is Box), and hopefully other issues. I love these apps, as we now finally have Office apps that we can use that do not mess up formats, etc.
I liked Pages, but I can't nest folders, which is a huge negative in my mind. I want to be able to set up my own folder system, with EVERYTHING from every app in a given category in that folder, and not have to have a separate folder system for each app.