Problems with Orange Livebox & O2 iphone WiFi connection

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jimmyp110, Jan 6, 2009.

  1. jimmyp110 Guest

    Oct 16, 2008
    Good evening to you all.

    I purchased myself an Iphone towards the end of October last year. Once home & unwrapped , I went about setting up the wireless connection with my Orange Livebox broadband connection. The phone found the connection with no problems & once I input the pass code & pressed the correct button on the livebox for pairing , it connected with no problems.

    This has been fine with no WiFi connection problems..........up until yesterday morning. I noticed that when I walked into the house , it was staying in 3G mode. I went into my settings on the phone/WiFi connection & the Livebox was there as normal. I touched to select & after about 5 seconds it informed me that it was unable to join Livebox - 2068 Network. Now I just put this down to gremlins , however after trying throughout the evening , it still wouldn't pair.

    I have come home this evening & once through the door , noticed that it still wont pair via WiFi. I contacted O2 & got put through to their Iphone helpdesk. I explained the problem & she asked me to reset the settings. This then rebooted the phone & then restarted. Once started , it then recognised the Livebox , however once I put the pass code in again & put it in pair mode , it just comes back with the Unable to connect to Livebox-2068 Network.

    Now I just have a feeling that once I start phoning 02 & Orange , each will deny it's their problem & I can see me going round it circles going slowly mad.

    Does anyone know what the problem could be , & at whos end it lies. Remember , when I go into my phone settings it says next to WiFi " Not Connected " When Ithen touch this it takes me to the screen where it says Choose a Network. Underneath this it says LiveBox - 2068 (so it's recognising the connection somewhere) When I then touch the Livebox connection , after about 5 seconds it says " Unable to connect to Livebox 2068 Network "

    I also have a laptop connected via this connection & it appears to be working fine , my Nokia N95 also recognises this connection.

    Any help greatly appreciated.

    PS. On Iphone s/ware 2.2

    Regards James
  2. Hicks. macrumors regular


    Sep 27, 2006
    Have you rebooted the router as well? Macs/ iPhones usualy work well with wi-fi (at least mine do).
  3. jimmyp110 thread starter Guest

    Oct 16, 2008
    I text a friend regarding the prob I was having & he too suggested unplugging router , & turning off at mains for 10 mins. This did the trick & it's now working fine again.

    Why do you never think of the obvious when you panic !

    Many thanks for your reply.

    Regards James

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