Problems with Seagate Momentus drive

Discussion in 'MacBook Pro' started by nebo1ss, Aug 1, 2011.

  1. nebo1ss macrumors 68030

    Joined:
    Jun 2, 2010
    #1
    I just purchased a seagate momentus 500G 7200 drive model number ST9500420ASG as an upgarade for my macbook pro. Since installing the drive I am experiencing freezing with the spinning wheel very often.

    I did some research using Google and can see many complaints about this problem back in 2009 and early 2010. There was much talk in the forums at the time about a possible firmware release. However, I am unable to find any evidence of a firmware upgrade except for one that was actually released by Dell and was suspected to slow down the drive.

    Anyone has any updated information on this problem. I am surprised the drive I purchased two weeks ago has a history of issues going back to 2009.

    https://discussions.apple.com/thread/2049659?start=0&tstart=0
     
  2. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #2
    Frequent freezing and beach balls would indicated a bad drive, I strongly doubt the firmware is at fault here, I would place my bet on a lemon.
     
  3. Prodo123 macrumors 68020

    Prodo123

    Joined:
    Nov 18, 2010
    #3
    It is the firmware.

    http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=215451

    Follow instructions and you'll be all set.

    Of course, if a hard drive is making physical problems (clicking, beeping) then it's the drive itself.
     
  4. nebo1ss thread starter macrumors 68030

    Joined:
    Jun 2, 2010
    #4
    Thank you for the link but that is for a different drive the momentus XT

    Mine is the ST9500420ASG with firmware revision 0002SDM1

    It seems to be a pretty common problem with this model drive since it is discussed on multiple forums but I have yet to see a solution. Someone suggest it is a power management problem with the drive spinning down and suggested installing HPAPM and setting the drive to prevent spin down.
     
  5. THEiMacUser macrumors newbie

    Joined:
    Dec 4, 2018
    #5
    I know that this topic is quite old and propably my post is not much helpful for the user that come up against this problem. However I find an interesting video on youtube about how to repair a Seagate Momentus series HDD with just a few clicks.
    I believe that some less advanced users with same issue that will come to this post, will find this solution usefull. Actually drives like Barracuda ES, Barracuda ES.2 , Barracuda DM001, 7200.12 series and more, with similar symptoms can be repared the same way.

     
  6. Audit13 macrumors 601

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #6
    A bad sata hard drive cable can also cause beach balling. This is a knows problem with MacBook pros.
     
  7. worldvga macrumors member

    worldvga

    Joined:
    Nov 21, 2018
    Location:
    Florida
    #7
    I too have problem with my seagate!!! doesn't detect at all in a same situation in finding solution>
     
  8. Audit13 macrumors 601

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #8
    Does it detect any hard drive? It could be a bad sata cable.
     

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7 August 1, 2011