Problems with Seagate Momentus drive

Discussion in 'MacBook Pro' started by nebo1ss, Aug 1, 2011.

  1. nebo1ss macrumors 68030

    Joined:
    Jun 2, 2010
    #1
    I just purchased a seagate momentus 500G 7200 drive model number ST9500420ASG as an upgarade for my macbook pro. Since installing the drive I am experiencing freezing with the spinning wheel very often.

    I did some research using Google and can see many complaints about this problem back in 2009 and early 2010. There was much talk in the forums at the time about a possible firmware release. However, I am unable to find any evidence of a firmware upgrade except for one that was actually released by Dell and was suspected to slow down the drive.

    Anyone has any updated information on this problem. I am surprised the drive I purchased two weeks ago has a history of issues going back to 2009.

    https://discussions.apple.com/thread/2049659?start=0&tstart=0
     
  2. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #2
    Frequent freezing and beach balls would indicated a bad drive, I strongly doubt the firmware is at fault here, I would place my bet on a lemon.
     
  3. Prodo123 macrumors 68020

    Prodo123

    Joined:
    Nov 18, 2010
    #3
    It is the firmware.

    http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=215451

    Follow instructions and you'll be all set.

    Of course, if a hard drive is making physical problems (clicking, beeping) then it's the drive itself.
     
  4. nebo1ss thread starter macrumors 68030

    Joined:
    Jun 2, 2010
    #4
    Thank you for the link but that is for a different drive the momentus XT

    Mine is the ST9500420ASG with firmware revision 0002SDM1

    It seems to be a pretty common problem with this model drive since it is discussed on multiple forums but I have yet to see a solution. Someone suggest it is a power management problem with the drive spinning down and suggested installing HPAPM and setting the drive to prevent spin down.
     

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