problems with software update

Discussion in 'Mac OS X 10.3 (Panther) Discussion' started by guyute, May 18, 2004.

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  1. guyute, May 18, 2004

    guyute macrumors member

    Joined:
    Jan 11, 2004
    Location:
    Iowa
    #1
    I am having problems updated software through "software update". I have tried for weeks to update the quicktime update. My system is: dp 1.8 g5, 512mb. I was able to update itunes a few weeks back but since then I can't get quicktime to update or now garageband. I first thought it was just an issue with quicktime but now think that it might be the os. When I update it gets to the window where I put in my password and then it crashes and says that there has been an unexpected error. I have sent the crash report to apple each time. Any help here would be great...
     
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  2. melchior, May 18, 2004

    melchior macrumors 65816

    melchior

    Joined:
    Nov 17, 2002
    #2
    sounds like your system is making a cry for help. at the very least repair permissions and run fsck.

    as for quicktime, download the update from apple.com/quicktime/download/

    hope you keep regular backups of your important data.
    good luck. ;)
     
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  3. thekaiser, May 18, 2004

    thekaiser macrumors member

    Joined:
    Dec 16, 2002
    Location:
    Huntington Beach, CA
    #3
    That happens on my parents iMac too with quicktime. Remember, all Apple software updates can be downloaded from apple.com. Not just quicktime, but airport, security updates, etc...
     
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  4. wrldwzrd89, May 18, 2004

    wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #4
    My buddy's PowerBook G4 has this exact problem! Software Update gets to the point where it prompts you for the administrator password, then, after typing the correct password and clicking OK, Software Update unexpectedly quits EVERY TIME. The suggestion I got from another thread was to delete the Software Update preferences and caches (located in ~/Library/Preferences and ~/Library/Caches/Software Update), which I haven't tried yet.
     
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