Problems with special effects at receiving party- imessage

[ramram55]

trying to get special effects sent example floating balloons, the receiving party does not see the pic even with reduce motion turn off. What gives ?

 

[LordQ]

trying to get special effects sent example floating balloons, the receiving party does not see the pic even with reduce motion turn off. What gives ?

Silly question, but is the receiver running iOS 10 too?

 

[ramram55]

Silly question, but is the receiver running iOS 10 too?

No.

 

[LordQ]

No.

Then that's the issue, both must be using iOS 10.

 

[ramram55]

thanks.