Problems with the battery (early 2011 15" mbp)

Discussion in 'MacBook Pro' started by elsacapuntas, Feb 1, 2013.

  1. elsacapuntas, Feb 1, 2013
    Last edited: Feb 1, 2013

    elsacapuntas macrumors newbie

    Joined:
    Feb 1, 2013
    #1
    I have an early 2011 macbook pro running OS X 10.8.2

    I was using my computer when it suddenly rebooted by itself. When it turned back on, the battery sign in the upper left corner had an x in it, and had the status "no batteries available".

    I tried to reset the PRAM and the SMC, but these didn't help.

    If i turn my computer off, and then take the magsafe off, and then connect it again, the computer starts up by itself without the power button being touched (in fact, it starts up, turns off after a second and restarts properly).

    If i take the magsafe off when the computer is on, then it shuts down instantly, as if there was no battery there.

    This is what iStat says about the battery - http://i.imgur.com/GQUXJd0.png

    This is what system profiler says about the battery - http://i.imgur.com/grljPpw.png

    The light on the magsafe is green, and the button on the side of the mac shows all the lights on when it is pressed, indicating that the battery is fully charged.

    I have no idea what the problem could be, would appreciate any advice that can be given.

    Thanks in advance!

    edit: no appleCare :/

    edit 2: fixed the second link (thanks for pointing that out)
     
  2. Spink10 macrumors 601

    Spink10

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    Oklahoma
  3. Baklava macrumors 6502a

    Baklava

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    #3
    Wow, this is strange. Never seen that before. Still under warranty?
    Image same as iStat Menus
     
  4. elsacapuntas thread starter macrumors newbie

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    Feb 1, 2013
    #4
    Fixed the second link, sorry about that

    ----------

    No, unfortunately not
     
  5. Baklava macrumors 6502a

    Baklava

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    #5
    Your battery is not recognised, really strange. Found two articles here and here about the same problem. Maybe they help you a bit.
     
  6. elsacapuntas thread starter macrumors newbie

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    Feb 1, 2013
    #6
    I've tried these things to no avail, also, i tried the pressing option and then the battery symbol, and it says "condition: normal"
     
  7. Baklava macrumors 6502a

    Baklava

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    Feb 1, 2010
    Location:
    Germany
    #7
    The battery is not listed under your System Profile and iStat doesn't find a battery. Difficult to find the problem but my first guess would be the logic board. I would show it to an Authorised Technician or a Genius at the Apple Store to find the problem.
     
  8. elsacapuntas thread starter macrumors newbie

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    Feb 1, 2013
    #8
    even if it is out of warranty?
     
  9. Spink10 macrumors 601

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #9
    That will at least provide free diagnostics at Apple Store.
     
  10. elsacapuntas thread starter macrumors newbie

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    Feb 1, 2013
    #10
    good point, ill book one
     

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