Do you have u-verse?
The router uverse uses is known to not work correct with the iPhone
Email they send me last week:
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U-verse Care
to me
show details Apr 28 (4 days ago)
Hello,
This is Matt with U-Verse Tier II Technical Support. First off I do want to thank you for e-mailing the U-Verse Care Social Media Support Group where our goal is to get your issue resolved as soon as possible. ***** thank you for contacting us, unfortunately this issue is a known issue going on with the 2-wire firmware, and we are actively working with 2-wire to implement a fix for it. I apologize for the inconvenience, if you have a 3rd party router (Linksys, D-Link, Netgear, etc) that does wireless, you should be able to hook it up to the 2-wire RG and put it in DMZ Plus mode, and disable the wireless as a work around for this. In the meantime is there anything else I can do for you?
Thanks,
U-verse Care
AT&T U-Verse Tier II Technical Support.
Hours of operations are 7AM CST - 9PM CST.
From: ****** [mailto:******@gmail.com]
Sent: Tuesday, April 27, 2010 11:41 PM
To: U-verse Care
Subject: iPhone + RG with 6.1 firmware = no internet on wi-fi, Help
- Hide quoted text -
Hello AT&T tier two,
My 2wire has this firmware on it: Software Version 6.1.9.24-enh.tm
As soon as I got the 6 update my Wi-Fi woes began. My iPhone refuses to connect to my wi-fi fully
I have tried changing the wi-fi channel, power, password, password type, disabling & re-enabling wi-fi, rebooting the entire RG.
Rebooting my iphone, resetting my phone, removing all network settings from my phone and reconnecting.
To no avail Can I get wi-fi to work on my iPhone. I can use wi-fi for about 5 minutes sometimes, but then it quits working. The phone does not realize that the wi-fi connection is dead, so to restore 3g on my phone I have to manually turn off wi-fi, to get any web access.
Another family member with an iPhone 2g is also having this problem as soon as the router updated.
I have an iPhone 3gs with the latest updates from itunes.
My iphone works flawlessly on other wi-fi networks, it is my 2wire at home that is giving the problems.
My laptops are working fine, occasionally the wi-fi will drop for about 20 seconds, but it immediately reconnects. This dropping of connection and reconnection is a new issue with the new 6 update on the RG.
Please help!
Thanks
***** *****
Uverse Account # ******