I have the ProClip mount for cable attachment that I got for my iPhone 5 last November. It's been working flawlessly for me since. I got the 5s yesterday, and now the connection keeps cutting in and out. It seems like the cable isn't inserting far enough into the phone, and is causing the connection to be unstable. My 5s charges fine with all the other cables I've tried it with, so I wonder if the 5s is just pickier about how precise the cable fits, or if it's just my phone specifically. It does seem like the cable is recessed maybe half a mm from the top of the holder when it's clicked in place, it's not perfectly flush. Is anyone else having issues with the 5s and their ProClip holder?
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
ProClip 5s Connection Problems?
- Thread starter smeg36
- Start date
- Sort by reaction score
I'm not sure which model proclip mount you have, but you may be able to move the connector upwards (and eliminate the recess) by loosening two screws on the back side of the block that holds the connector. That would be my first suggestion -- as it is possible the connector has been "pushed down" in the block through repeated phone insertions.
I just received a new mount for my 5S (model 521504, "Adjustable Charging Holder with Tilt Swivel and USB Cigarette Lighter Plug for Rugged Cases" for 5/5S with case"), but I haven't used it yet because my phone is still in Fedex's greasy hands.
My model came with a cable pre-installed; turns out it is a Belkin branded cable. It actually sits way up above the holder, as opposed to being recessed like yours.
I just received a new mount for my 5S (model 521504, "Adjustable Charging Holder with Tilt Swivel and USB Cigarette Lighter Plug for Rugged Cases" for 5/5S with case"), but I haven't used it yet because my phone is still in Fedex's greasy hands.
My model came with a cable pre-installed; turns out it is a Belkin branded cable. It actually sits way up above the holder, as opposed to being recessed like yours.
Attachments
Thanks for the suggestion, I'll look at it tomorrow and see if I can get the cable in a better position. I hadn't thought of that. I think it'll slip down again though, it clicks into place when I insert it now, so the latch that keeps the cable from going down when the phone is inserted it engaged already.
I have this one: http://www.proclipusa.com/phone-hol...swivel-for-cable-attachment-514422-19045.cmsv
Edit: On closer inspection, mine is actually a different design from the one they have listed in the site now. Same title, but the photo they have is different from the one I have. The first two photos look more like the one you have, while the rest of the photos look like the one I received. I wonder if their design changed along the line.
I have this one: http://www.proclipusa.com/phone-hol...swivel-for-cable-attachment-514422-19045.cmsv
Edit: On closer inspection, mine is actually a different design from the one they have listed in the site now. Same title, but the photo they have is different from the one I have. The first two photos look more like the one you have, while the rest of the photos look like the one I received. I wonder if their design changed along the line.
Last edited: