Program quits unexpectedly

Discussion in 'Mac Basics and Help' started by naryen, Dec 6, 2007.

  1. naryen macrumors newbie

    Joined:
    Dec 6, 2007
    #1
    The is the first challenge Ive had with my MacBook. After installing updates yesterday, Safari, Finder and other programs open and then quits unexpectedly. It gives a message like this "The application Safari quits unexpectedly."

    What should I do?
     
  2. mankar4 macrumors 6502a

    mankar4

    Joined:
    Aug 23, 2007
    Location:
    USA
  3. richard.mac macrumors 603

    richard.mac

    Joined:
    Feb 2, 2007
    Location:
    51.50024, -0.12662
    #3
    mankar thats absolutely terrible advice. what if the OP has no idea how to reinstall default OS X apps? and reinstalling should definitely not be the first step. what do you do to repair a car? buy a new one straight away or isolate the problems and fix them? hmm i wonder :rolleyes:

    naryen do you have any third party addons installed in safari or the finder? particularly input managers for safari or contextual menu items or quick look bundles for the finder? when are the apps crashing? what tasks are you doing?

    open the crash reports logs in home/library/logs and see if you can tell where its crashing and what components are the culprits.
     
  4. MacsRgr8 macrumors 604

    MacsRgr8

    Joined:
    Sep 8, 2002
    Location:
    The Netherlands
    #4
    If Safari crashes, you can delete (move to Trash) the following Safari-related items, and try to start Safari again:

    ("~" = your Home directory)

    ~/Library/Safari/ (drag the "Bookmarks.plist" to your Desktop, so you can move it back again)

    ~/Library/Caches/com.apple.Safari/Cache.db

    ~/Library/Preferences/com.apple.Safari.plist

    Hope it helps....
     
  5. Sun Baked macrumors G5

    Sun Baked

    Joined:
    May 19, 2002
    #5
    Check the system log to see why these apps are quiting.
     
  6. mankar4 macrumors 6502a

    mankar4

    Joined:
    Aug 23, 2007
    Location:
    USA
    #6
    sorry- i guess i could have been more thorough. but in my experience, things like this usually aren't that simple, and it's easier to back up your files and reset a few programs than going into the logs and diagnosing the root of the problems.
     
  7. GreatOwl macrumors newbie

    GreatOwl

    Joined:
    Dec 6, 2007
    Location:
    Wisconsin
    #7
    I find that programs will crash unexpectedly on a frequent basis. Safari seems to be one of the worst offenders. Safari has been getting worse over the past year even though I have reinstalled software a couple of times. Firefox is a slow and sometimes useless browser which can be frustrating. Camino seems to lock me out of several sites.

    Even this site where it asks for the log in to be remembered it doesn't work with any of the browsers. I hate using multiple browsers, I even have to use Netscape sometimes. It is the only way I can access some sites.

    For instance, many of the .gov sites are not compatible with Safari. I know my medicare site is not.
     
  8. naryen thread starter macrumors newbie

    Joined:
    Dec 6, 2007
    #8
    richthomas, I have no thrid party addons. Basically im running everything as is the way they were when I got the machine in May 07 except for the updates. The programs safari and system preferences crashed as soon as they are open, once I click they open for a few seconds and then close.

    The crash log looks like this for safari


    Date/Time: 2007-12-09 12:40:18.825 -0500
    OS Version: 10.4.11 (Build 8S2167)
    Report Version: 4

    Command: Safari
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Parent: WindowServer [56]

    Version: 3.0.4 (523.12)
    Build Version: 2
    Project Name: WebBrowser
    Source Version: 45231200

    PID: 214
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_INVALID_ADDRESS (0x0001) at 0xada7f000

    Thread 0 Crashed:
    0 com.apple.SearchKit 0x9107c249 IAIndex::Constructing(IAStorage*, IAAnalysis*, unsigned long, unsigned long, unsigned long) + 79
    1 com.apple.SearchKit 0x9107c0dc TermIndex::Constructing(IAStorage*, IAAnalysis*, unsigned long, unsigned long, unsigned long) + 74
    2 com.apple.SearchKit 0x9107c056 InvertedIndex::InvertedIndex[not-in-charge](IAStorage*, IAAnalysis*, unsigned long, unsigned long, unsigned long) + 78
    3 com.apple.SearchKit 0x9107bf2c TIAInvertedIndex::TIAInvertedIndex[in-charge](TIAIndex*, IAStorage*, IAAnalysis*, unsigned long, unsigned long) + 94
    4 com.apple.SearchKit 0x9107ab93 TIAIndex::TIAIndex[in-charge](IAStorage*, __CFString const*, unsigned char, unsigned long) + 1477
    5 com.apple.SearchKit 0x91079753 TIAIndex::Create(IAStorage*, __CFString const*, unsigned long, OpaqueIATextAnalysisRef**, unsigned long) + 1231
    6 com.apple.SearchKit 0x91078fde IAIndexInitialize + 92
    7 com.apple.SearchKit 0x91076e46 SKIndexInitialize(void const*, __CFString const*, unsigned long, OpaqueIATextAnalysisRef**, unsigned long) + 238
    8 com.apple.SearchKit 0x91082a78 SKIndexCreateWithURL + 124
    9 com.apple.Safari 0x0002fa66 0x1000 + 191078
    10 com.apple.Safari 0x0002f668 0x1000 + 190056
    11 com.apple.Safari 0x0002f5ec 0x1000 + 189932
    12 com.apple.Safari 0x0002f4e7 0x1000 + 189671
    13 com.apple.Foundation 0x9283e2be __NSFireTimer + 199
    14 com.apple.CoreFoundation 0x9082d782 CFRunLoopRunSpecific + 3341
    15 com.apple.CoreFoundation 0x9082ca6e CFRunLoopRunInMode + 61
    16 com.apple.HIToolbox 0x92def878 RunCurrentEventLoopInMode + 285
    17 com.apple.HIToolbox 0x92deef82 ReceiveNextEventCommon + 385
    18 com.apple.HIToolbox 0x92deedd9 BlockUntilNextEventMatchingListInMode + 81
    19 com.apple.AppKit 0x93275485 _DPSNextEvent + 572
    20 com.apple.AppKit 0x93275076 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
    21 com.apple.Safari 0x00009208 0x1000 + 33288
    22 com.apple.AppKit 0x9326edfb -[NSApplication run] + 512
    23 com.apple.AppKit 0x93262d4f NSApplicationMain + 573
    24 com.apple.Safari 0x00090652 0x1000 + 587346
    25 com.apple.Safari 0x000027a9 0x1000 + 6057

    Thread 1:
    0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
    1 com.apple.WebCore 0x94f32e81 WebCore::IconDatabase::syncThreadMainLoop() + 235
    2 com.apple.WebCore 0x94f2f32a WebCore::IconDatabase::iconDatabaseSyncThread() + 180
    3 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 2:
    0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
    1 com.apple.CoreFoundation 0x9082d253 CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9082ca6e CFRunLoopRunInMode + 61
    3 com.apple.Foundation 0x92853bca +[NSURLCache _diskCacheSyncLoop:] + 206
    4 com.apple.Foundation 0x927f72c0 forkThreadForFunction + 123
    5 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 3:
    0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
    1 com.apple.CoreFoundation 0x9082d253 CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9082ca6e CFRunLoopRunInMode + 61
    3 com.apple.Foundation 0x9282c9ef +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
    4 com.apple.Foundation 0x927f72c0 forkThreadForFunction + 123
    5 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 4:
    0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
    1 com.apple.Foundation 0x9284d250 -[NSConditionLock lockWhenCondition:] + 39
    2 com.apple.Syndication 0x9a06b966 -[AsyncDB _run:] + 181
    3 com.apple.Foundation 0x927f72c0 forkThreadForFunction + 123
    4 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 5:
    0 libSystem.B.dylib 0x9001a1cc select + 12
    1 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0xada7f000 ebx: 0x9107c208 ecx: 0xa1079afc edx: 0x00000010
    edi: 0x1511aa40 esi: 0x1517f9e0 ebp: 0xbfffeab8 esp: 0xbfffea90
    ss: 0x0000001f efl: 0x00010246 eip: 0x9107c249 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

    Binary Images Description:
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    0x90229000 - 0x902fffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
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    0x94e61000 - 0x94f04fff com.apple.JavaScriptCore 523.12 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x94f2c000 - 0x953f1fff com.apple.WebCore 523.12 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
    0x9a069000 - 0x9a0a0fff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
    0x9a0bc000 - 0x9a0cefff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/SyndicationUI

    Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 1 GB
    Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
    Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), 1.2.2
    Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK8034GSX, 74.53 GB
    Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA, 5.27 GB
    USB Device: Flash Disk, USB 2.0, Up to 480 Mb/sec, 500 mA
    USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
    USB Device: USB Receiver, Logitech, Up to 1.5 Mb/sec, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
     
  9. naryen thread starter macrumors newbie

    Joined:
    Dec 6, 2007
    #9
    Ive done as you suggested...........still no luck
     
  10. richard.mac macrumors 603

    richard.mac

    Joined:
    Feb 2, 2007
    Location:
    51.50024, -0.12662
    #10
    sorry ive got no idea about that crash log i was hoping something would pop out about the problem but its too technical for me.

    i wouldnt advise reinstalling OS X apps atm as it seems to be a system issue rather than an app issue. try installing the 10.5.1 updater again which you can find here its a 110mb download
     
  11. naryen thread starter macrumors newbie

    Joined:
    Dec 6, 2007
    #11
    richthomas

    THANK YOU VERY MUCH

    Ive downloaded the update and it worked............im cured......... no longer going crazy.

    Thanks again
    Naryen
     

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