Programs have a black border, please help.

cwedl

macrumors 65816
Original poster
Jun 5, 2003
1,398
26
Hi Guys/Gals

my friends been having a problem with Mac osx, all the programs when open have a black outline to them, these haven't been there before, my first reaction would be the shadow of the windows, but she says its not, what could this be? it seems to outline each program with a dark border.
 

WildCowboy

Administrator/Editor
Staff member
Jan 20, 2005
17,356
1,310
Sounds a bit like VoiceOver, which can accidentally turned on by hitting Command-F5. But the VoiceOver places a black box around buttons, text fields, etc...not whole windows. But see if that's what she means. Otherwise a screenshot would help immensely.
 

cwedl

macrumors 65816
Original poster
Jun 5, 2003
1,398
26
any help guys? thanks

the macs been restarted a few times still comes up
 

mrichmon

macrumors 6502a
Jun 17, 2003
873
3
cwedl said:
any help guys? thanks

the macs been restarted a few times still comes up
As another poster pointed out, it looks like "Voice Over" has been enabled. To check, open the System Preferences, click on "Universal Access". Look at the "Seeing" tab and ensure that "VoiceOver" is turned off.
 

WildCowboy

Administrator/Editor
Staff member
Jan 20, 2005
17,356
1,310
Does it follow her cursor around? There was an issue with that happening with the latest 10.4.8 update...it's a Universal Access zoom issue that is easily fixed. Maybe something there is causing a problem.

mrichmon said:
As another poster pointed out, it looks like "Voice Over" has been enabled. To check, open the System Preferences, click on "Universal Access". Look at the "Seeing" tab and ensure that "VoiceOver" is turned off.
It doesn't really look like VoiceOver, since that outlines discreet items like buttons and pull down menus...at first glance, this doesn't seem to be related to the content of the page. Interesting...
 

mrichmon

macrumors 6502a
Jun 17, 2003
873
3
WildCowboy said:
It doesn't really look like VoiceOver, since that outlines discreet items like buttons and pull down menus...at first glance, this doesn't seem to be related to the content of the page. Interesting...
On Applications with hidden button elements VoiceOver at times will highlight the hidden and inactive buttons. I should probably has phrased it as "it looks like it could be VoiceOver going wrong". :)

Anyway, checking if VoiceOver is enabled is a simple check to perform.
 

cwedl

macrumors 65816
Original poster
Jun 5, 2003
1,398
26
WildCowboy said:
Does it follow her cursor around? There was an issue with that happening with the latest 10.4.8 update...it's a Universal Access zoom issue that is easily fixed. Maybe something there is causing a problem.



It doesn't really look like VoiceOver, since that outlines discreet items like buttons and pull down menus...at first glance, this doesn't seem to be related to the content of the page. Interesting...
You are the best!!!! Thank you sooooo Much!!!
 

cwedl

macrumors 65816
Original poster
Jun 5, 2003
1,398
26
In the end it was command F5 that sorted the problem out, voice over! Thanks everyone that helped.
 
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