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Discussion in 'iPhone' started by jfreak623, Oct 14, 2011.
anybody else? I have the white 4S and screen will not go off when next to my ear..
Do you have a case on it?
no, i literally just got it out of the box and was messing around with it. Siri told me i could just lift it up to my ear to talk without pushing button and thats when i noticed the screen was not shutting off when i did that nor could i issue commands to siri
Have you tried doing a simulated battery pull?
Holding the home button and power key for 15 seconds?
If so, try hard resetting it. If it is still broken then the proximity sensor is bad. I Would go to your carrier and request a DOA.