Proximity sensor not working?

Discussion in 'iPhone' started by macdoc2012, Jun 28, 2010.

  1. macdoc2012 macrumors member

    Jun 3, 2010
    I think mine has another problem.

    When i'm on a call, with the phone to my ear, the screen wakes up and FaceTime/Speakerphone suddenly turn on. Anyone else getting this?

    And I had the 3G before so i'm not 'holding it wrong' or anything..
  2. Rooftop voter macrumors 6502a

    Jan 26, 2010
    Yes. It's a known issue with some phones. Mine does it to. Hopefully it will be addressed quickly, as it is super annoying.
  3. nfl46 macrumors 604

    Oct 5, 2008
  4. macdoc2012 thread starter macrumors member

    Jun 3, 2010
    Cheers guys, just checking it wasn't just me.
  5. mzd macrumors 6502a

    Jul 25, 2005
    this is my first iPhone and it happened to me on my first longer call last night. i'm still getting used to the phone of course, but will be annoying if it happens frequently.
  6. Bluehinder macrumors member

    Jun 23, 2009
    Problem here too. I'm waiting for the supposed update before deciding what to do.
  7. Excluse macrumors member

    May 18, 2010
    I found that if you push it closer to your ear then it solves the problem. Like really push it into your ear.
  8. yrrej macrumors regular

    Jun 14, 2010
    does anyone know if apple knows about this issue and is addressing it? its not as widespread as the antenna issue..but i hope its getting worked on as well..
  9. Wegmans macrumors member

    Jun 20, 2009
    When you guys place a call, does the screen go black for about a second or two and then comes back on, even if you're not holding it to your head?

    Mine does this, and it's very annoying.
  10. caligurl macrumors 68030


    Jun 8, 2009
    so THAT's what was going on the other day.... when i was talking to hubby the other day... mute kept getting activated on my phone. :mad: i couldn't figure out why since the screen is supposed to be dead when i'm talking on it....
  11. thatsmyaibo macrumors regular

    Apr 17, 2007
    I thought it was me. I hope this will be addressed in the software update. I can get the screen to turn off if I flatten the phone to my face but it's annoying and uncomfortable. The 3GS was much better with this.

    Does the iPhone 4 have a sensor or is it using the camera to detect distance?
  12. nikhsub1 macrumors 68020


    Jun 19, 2007
    mmmm... jessica.'s beer...
  13. Wegmans macrumors member

    Jun 20, 2009
    Actually now that you mention it, every time I looked at my phone, the FaceTime icon was lit up... I guess you can add one more!
  14. HXGuy macrumors 68000

    Mar 25, 2010
    Happens to me as well but I found it only happens when holding the phone up to the left ear. If I hold it to my right ear, it does not do it.

    Where exactly is the sensor located on the new iPhone?
  15. nayaguilar, Jun 28, 2010
    Last edited: Mar 24, 2012
  16. t22design macrumors regular

    Nov 10, 2007
    I think the sensor is situated above the earpiece in the iPhone 4.

    I've been having this problem. I read on Apple Discussions that some people had had solved the problem by setting up the phone as new phone (Snake oil? possibly), so I did a full restore.

    I've not had any long conversations since restoring, so I can't say if it worked or not, but restoring did seem to cause me another problem (Passcode lock = immediately), so that was nice.

    I'm seriously hoping that Apple fix these problems soon because this iPhone 4 is beginning to be a 'bag of hurt'.
  17. Gizmotoy macrumors 65816


    Nov 6, 2003
    I keep pushing buttons with my ear as well. It's been happening pretty frequently.

    I find that if I push the phone into my head pretty good it'll stop, but that's 1) uncomfortable and 2) stupid looking.

    Hopefully there will be a software fix that can make the sensor more sensitive. Otherwise, a replacement looks to be in my future. I can't be pressing buttons all the time while on calls.
  18. ijen0311 macrumors 65816


    Jul 4, 2009
    Mine does it too. It's really noticeable when using the phone in a dark room. Keeps coming on and off. Really irritating, actually.

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