PSA: Apple store will not swap 3rd party RAM.

[iamsen47]

Bought a pair of 32Gb Samsung RAM, made an appointment and brought it to the store to be swapped. They said they weren’t allowed to swap in 3rd party RAM, only OEM ones.

Was recommended to go to an authorised dealer instead. They shouldn’t have the same restrictions.

I’d do it myself but my torx screw didn’t fit. Looks like the head got bent out of shape.

 

[chscag]

I’d do it myself but my torx screw didn’t fit. Looks like the head got bent out of shape.

So which is less costly, buying a new set of torx drivers or paying an authorized repair shop to install the modules for you? Buy the torx drivers and do it yourself. Good instructions on www.ifixit.com.

 

[playaproved]

Buy the iFixit 64 bit driver kit. It has pretty much every bit you’ll need to service your electronics now and in the future.

Then use the guide on iFixit.com to swap the RAM yourself. I did it last night in about 20 minutes. The instructions are awesome, take your time and you’ll be fine.

 

[harriska2]

We followed the ifixit guide with ifixit torx/kit. No problems.

 

[Ploki]

It's a torx security screw with a hole in it.

Anyway, this isn't a surprise, of course they wont.