PSA: ATT charging early for data plans (before current ones expire)

Discussion in 'iPad' started by Full of Win, May 30, 2010.

  1. Full of Win macrumors 68030

    Full of Win

    Joined:
    Nov 22, 2007
    Location:
    Ask Apple
    #1
    Got the data plan the day of release for the 3G in the US. My plan expires Sunday at 11:00 AM, however, ATT charged me late Friday/Early Saturday. After thirty minutes on the phone they agreed to take off the charge.

    Just an FYI.
     
  2. ovrlrd macrumors 65816

    ovrlrd

    Joined:
    Aug 29, 2009
    #2
    It might seem odd, but they might just be charging early because of the weekend. The thing I am curious about is what date your iPad would renew and when the next period would be over. If you don't get the full 30 days out it, that's not right.

    If you did get 30 days, but they just charged you early, well that seems pretty typical of AT&T.
     
  3. TraceyS/FL macrumors 68040

    Joined:
    Jan 11, 2007
    Location:
    North Central Florida
    #3
    I currently have 7 hours left at 9pm.

    I signed up around 4am on the 1st, so it appears that despite saying it goes thru the 31st, it is not extending to the close of that day.

    Which might help explain why it isn't doing it on the day.... They probably can't figure out how to renew at all those crazy times.
     

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