OK just for fun... I'll find out in a couple of hours....
Wednesday I took my fully loaded 2012 13" Air to my local apple store due to bright spots on the screen. The Genius booked it in for a screen replacement. The work order said "turnaround: same day", but the genius said 5-7 days due to a backlog.
I called the store at 12:45 today (Friday) to ask how the repair was going, and quoted the "same day" thing (to try and speed up the repair, I miss it LOL). The guy went away and came back and said I should have been told 5-7 days. However one of the Genii had said he'd get on the repair straight away. 20 minutes later I got a call that it was done. Now .. when my iMac was repaired, I received an email stating it was ready, with a subject line of "Your product is ready for pickup". The email I just received for the Air says "Your replacement product is ready for pickup".
So considering the turnaround was wrongly stated as same day, the 5-7 days due to a backlog, the 20 minutes to complete the repair and the mention of replacement in the email subject.... do you put your money on me getting a new 2013 machine?
Wednesday I took my fully loaded 2012 13" Air to my local apple store due to bright spots on the screen. The Genius booked it in for a screen replacement. The work order said "turnaround: same day", but the genius said 5-7 days due to a backlog.
I called the store at 12:45 today (Friday) to ask how the repair was going, and quoted the "same day" thing (to try and speed up the repair, I miss it LOL). The guy went away and came back and said I should have been told 5-7 days. However one of the Genii had said he'd get on the repair straight away. 20 minutes later I got a call that it was done. Now .. when my iMac was repaired, I received an email stating it was ready, with a subject line of "Your product is ready for pickup". The email I just received for the Air says "Your replacement product is ready for pickup".
So considering the turnaround was wrongly stated as same day, the 5-7 days due to a backlog, the 20 minutes to complete the repair and the mention of replacement in the email subject.... do you put your money on me getting a new 2013 machine?
