Purchased albums disappear when Apple Music is enabled

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by rorschach, Jun 30, 2015.

  1. rorschach macrumors 68020

    rorschach

    Joined:
    Jul 27, 2003
    #1
    So I have a few Beatles albums that I purchased from iTunes.

    After I updated to 8.4 and enabled Apple Music, all of those albums — which aren't on Apple Music — disappeared from my library in the Music app. If I turn Apple Music off, they reappear.

    What gives? Can you really not have your purchased iTunes albums available in your library if they aren't on Apple Music?!
     
  2. Fuchal macrumors 68020

    Joined:
    Sep 30, 2003
    #2
    Same here, but I also have some that ARE on Apple Music. They also don't show up unless I find them and add them manually.
     
  3. kmj2318 macrumors 68000

    kmj2318

    Joined:
    Aug 22, 2007
    Location:
    Naples, FL
    #3
    You need to turn on iCloud Music Library and select Merge.
     
  4. Fuchal macrumors 68020

    Joined:
    Sep 30, 2003
    #4
    It's already on and the rest of my iCloud Music Library is there. Just not purchases.
     
  5. rorschach thread starter macrumors 68020

    rorschach

    Joined:
    Jul 27, 2003
    #5
    That's what I did. And I tried re-downloading from iTunes App > Purchased. It shows all the songs downloading, but when I go back to the Music app, they're not there.

    As soon as I turn off Apple Music, all of my purchased albums reappear.
     
  6. Fuchal macrumors 68020

    Joined:
    Sep 30, 2003
    #6
    Here's what I did that seemed to work:
    On iTunes, I downloaded the purchased music. (You can see them all at once by making a smart playlist for "not in cloud"). Then right clicked them all and chose add to icloud. They are showing up on my phone now along with everything else.
     
  7. kmj2318 macrumors 68000

    kmj2318

    Joined:
    Aug 22, 2007
    Location:
    Naples, FL
    #7
    Hmm I'm trying to replicate this but my purchases are showing up. Also, I no longer have any purchases when I go to the iTunes store. It looks like they're in the process of transferring iTunes store music to Apple Music.
     
  8. rorschach thread starter macrumors 68020

    rorschach

    Joined:
    Jul 27, 2003
    #8
    Hm, well I don't have iTunes Match (anymore).

    Maybe I can try it when 12.2 is released, since it will have iCloud Music Library support and presumably Add to iCloud will be an option if you have Apple Music turned on.
     
  9. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #9
    My purchases that aren't available for streaming show fine in my library. I have iTunes match so I wonder if that makes a difference at this stage? (I'm sure it will resolve itself over the next few hours though)
     
  10. rorschach thread starter macrumors 68020

    rorschach

    Joined:
    Jul 27, 2003
    #10
    You know, that could definitely be it. But why did they not do it before launch?!

    No iTunes Match. Used to have it, but I let it expire at the beginning of June. Could be like kmj2318 suggested and it's a server-side issue.
     
  11. kmj2318 macrumors 68000

    kmj2318

    Joined:
    Aug 22, 2007
    Location:
    Naples, FL
    #11
    I think there are a lot of server side things going on. I have music from iTunes match, iTunes purchases, and Beats, and I'm seeing a lot weird things going on as all the music is being integrated together.
     

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