Purchased app not showing

[Rugbydman]

Hi
Just set up my series 8 that arrived today. An important app I used on old watch is now not showing. It says purchased in App Store but I can’t see it on watch or iPhone
Any ideas

 

[ckurt25]

On your iPhone, in the Watch app, does the app in question show up in the list of Installed apps or Available apps?

 

[Rugbydman]

No it’s not there

 

[ckurt25]

Can you re-download it from the App Store?

 

[Rugbydman]

No it says purchased

 

[Rugbydman]

Reset and tried setting up as new watch but still doesn’t show up

 

[ckurt25]

Only other thing I saw was from Apple's support pages - https://support.apple.com/en-us/HT211841

 

[Rugbydman]

Sorted. I had to download on the watch