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Purchased APPLE CARE but Lost the paper with the code!

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dw3bb10

macrumors 6502
Original poster
Nov 1, 2008
283
6
So, My girlfriend and I purchased her 13inch macbook pro along with applecare. We were never even able to register it because apparently, it came with a paper or card of some sort inside with a code which we dont have. We do have the receipt that has all of the numbers and such on it for applecare. Is there anything that we can do?!
 
Go to this link and put in your serial number. This will tell you how much time is remaining on your warranty. There is also a link there to set up a repair.

You can get your serial number from System Profiler (click on About This Mac in the Apple menu in the upper left hand corner, then select More Info).
 
You're out of luck. There is no number on the receipt that is unique to the Apple Care you purchased.
If you didn't register code in that box with your serial number, you need to find that code.
No other way I'm afraid. The receipt doesn't prove anything, because for all Apple know you've used the code in the box to register Applecase on another computer.
 
lssmit02 said:
Go to this link and put in your serial number. This will tell you how much time is remaining on your warranty. There is also a link there to set up a repair.

You can get your serial number from System Profiler (click on About This Mac in the Apple menu in the upper left hand corner, then select More Info).
Click to expand...

I would recommend this also. Check to see if your warranty shows the extended coverage.

If you purchased Applecare with your Mac, it usually is activated automatically. There's no need to manually activate it.
 
you don't say where you bought it but if you got it at an apple store, then its possible they registered applecare for you at the same time you bought it.

as others have suggested, use the serial to check what the current coverage is
 
Ripmax2000 said:
You're out of luck. There is no number on the receipt that is unique to the Apple Care you purchased.
If you didn't register code in that box with your serial number, you need to find that code.
No other way I'm afraid. The receipt doesn't prove anything, because for all Apple know you've used the code in the box to register Applecase on another computer.
Click to expand...

There probably is a serial number. APP has a unique serial number on the box, each of which is tied to the code inside the box, so the retailer could have easily added it to the receipt.
 
If you bought it directly from apple with a credit card, they can usually look it up by the credit card number.

Call applecare, explain what happened. They'll get you to the department that registers the protection plans.
 
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