Purchased iMovie Do not like it Want a Refund

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Wicked1, Jul 22, 2010.

  1. Wicked1 macrumors 68040

    Wicked1

    Joined:
    Apr 13, 2009
    Location:
    New Jersey
    #1
    How long do you have after you purchase an APP from Apple to get your money back, really do not like the iMovie app.
     
  2. BadMoon macrumors 6502

    Joined:
    Jun 21, 2010
    #2
    I didn't know that you could do that.
     
  3. Outrigger macrumors 68000

    Outrigger

    Joined:
    Dec 22, 2008
    #3
    you can't. there is no refund like the android market.
     
  4. mlukens macrumors member

    Joined:
    Aug 16, 2006
    #4
    Sometimes they will give you a refund once, but all sales are considered final.
     
  5. dalvin200 macrumors 68040

    Joined:
    Mar 24, 2006
    Location:
    Nottingham, UK
    #5
    you can get refunds from iTunes Support... but you have to justify with a valid reason, ie, the app said it was going to do X, but actually doesn't do that... it does Y instead.... that kind of thing.

    i don't think "i don't like it" is a valid reason for a refund!! :)

    that's why there are app reviews and also youtube videos of apps to look out for before buying.
     
  6. maverick86 macrumors 6502a

    Joined:
    Jul 13, 2010
    Location:
    MA
    #6
    I don't think you can either. Their sales and refund policy states that electronic software downloads aren't refundable so I think that probably includes whatever is in the App Store
     
  7. Wicked1 thread starter macrumors 68040

    Wicked1

    Joined:
    Apr 13, 2009
    Location:
    New Jersey
    #7
    It's not just that I do not like it, it also crashes on me once in every maybe 4 times I open it.

    I have noticed on the i4 that some apps when I open them (even Apple's apps) they try to open then quit, but I have only started to see this in iOS4, maybe it is specific to the iOS but it is strange in any event.
     
  8. bhsu21 macrumors 6502

    Joined:
    Feb 25, 2008
    Location:
    Jacksonville, FL
    #8
    I remember maybe a couple years ago my mom downloaded a game for her iPhone and it just freezing up. So I contacted Apple by email and they refunded the cost of the game.

    I don't know about now but you could at least email them and ask.
     
  9. dalvin200 macrumors 68040

    Joined:
    Mar 24, 2006
    Location:
    Nottingham, UK
    #9
    I've managed to recently get 2 refunds...

    OP: no harm in asking... but if you're continuing to see problems in others apps too.. then maybe try restarting your phone, or even restoring the software... ?

    seems your problem might not be limited to iMovie.
     
  10. Paul S macrumors regular

    Joined:
    Oct 17, 2006
    #10
    I'm not too happy with the iMovie, either, but I'm keeping it in hopes they'll update it with some improvements. BTW, for anyone looking, it does 0.00000001% of what iMovie does on a Mac.
     
  11. oghowie macrumors 6502a

    oghowie

    Joined:
    Jul 12, 2008
    #11
    You can get refunds on Apps. Just contact Apple through iTunes and tell them why. They have refunded me before on the Garmin Nav app because I had issues with the audio and my in car bluetooth.
     
  12. eawmp1 macrumors 601

    eawmp1

    Joined:
    Feb 19, 2008
    Location:
    FL
    #12
    Getting a refund on downloaded software is akin to returning opened/used software on disk...doesn't happen. That having been said, it would be nice for a 24 hour review download that deactivates unless purchased.
     
  13. baller1308 macrumors 6502a

    Joined:
    Dec 8, 2009
    #13
    Maybe you should do a clean install rather than restoring from a backup...if that in fact is what you did.
     
  14. wodeh macrumors regular

    Joined:
    Nov 18, 2007
    Location:
    Norwich
    #14
    I don't really use iMovie, but I'm not losing any sleep over spending a few quid on it. It's actually pretty impressive for a phone app, and the ability to insert photos with animation is quite nice.

    I'm definitely going to have a longer play at some point- it's not a bad app! It does, however, need some updates to bring more iMovie functionality to the table.

    Anything that can effortlessly juggle 25 minute chunks of 720p video on a PHONE is, in my opinion, a pretty good start!
     
  15. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #15
    Can we do an exchange for a different size or color?
    Do we get cash back or store credit?
     
  16. dalvin200 macrumors 68040

    Joined:
    Mar 24, 2006
    Location:
    Nottingham, UK
    #16
    it gets credited to your itunes account... in case you weren't being sarcastic :p
     
  17. Hilmi Hamidi macrumors 6502

    Joined:
    Jul 28, 2009
  18. seanpholman macrumors regular

    Joined:
    Jul 2, 2007
    Location:
    Huntington Beach, Ca
  19. Philalbe macrumors 6502

    Joined:
    Jun 11, 2010
    Location:
    Greater Boston Area
    #19
    I've gotten refunds for apps. Go into your itunes account, view "recent purchases". Next to each batch of purchases you'll see the option to report a problem. You'll then get a drop down list of reasons you want a refund, choose one of the reasons then submit. I've never had them deny my request before.
    It's not the most honest thing, but a couple of times I decided an app just plain old sucked shortly after downloading and I claimed it was an accidental download :p
     

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