Purchased Ringtones gone

jetsam

macrumors 6502a
Jul 28, 2015
565
309
Can you find them if, on your iPhone, you go to the iTunes store, and select "More > Purchased>Tones>Not on This iPhone?"
 

nia820

macrumors 68020
Jun 27, 2011
2,095
1,952
Ringtones have to be backed up on your laptop. Ringtones aren't available on the Cloud.
 

Relentless Power

macrumors Nehalem
Jul 12, 2016
33,473
34,566
Every freaking time I move to a new phone I loose my ringtones and alerts purchased through iTunes. Any help.
I have had this happen. What you can try, is call Apple and request to speak with the iTunes department. This was years ago, but they were able to restore my lost ringtones as a one time exception. I have no idea if they still offer this, but you can certainly ask. I lost a total of three ringtones and all three were restored. Good luck.
 
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blairian89

macrumors 6502
Dec 5, 2016
379
247
Texas
If you did not backup your ringtones to iTunes you're screwed. I made that mistake one time. I now have them backed up on multiple computers; just in case.
 
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