Purchased song cleared off iphone

Glennster

macrumors 6502
Original poster
Apr 30, 2014
292
40
Not sure what this happens but I purchased a few songs through my iPhone. For whatever reasons it seems that when I connect the phone to my laptop & it syncs to my iPhone, the songs purchased on my phone are cleared off.

Then when I want to listen to them off the phone I have to hit the cloud icon to redownload onto the phone again!

What gives?!
 

mrochester

macrumors 68000
Feb 8, 2009
1,882
359
Not sure what this happens but I purchased a few songs through my iPhone. For whatever reasons it seems that when I connect the phone to my laptop & it syncs to my iPhone, the songs purchased on my phone are cleared off.

Then when I want to listen to them off the phone I have to hit the cloud icon to redownload onto the phone again!

What gives?!
Computer authorised using the same account?
 

DiCaprioAngel

macrumors 6502
Jul 12, 2013
270
6
New York
The laptop that you've plugged your phone to, is it the original laptop you've first synced your phone with? Because if not, syncing through a different computer will erase media content on your phone. It's just something that Apple is known for.
 

Glennster

macrumors 6502
Original poster
Apr 30, 2014
292
40
The laptop that you've plugged your phone to, is it the original laptop you've first synced your phone with? Because if not, syncing through a different computer will erase media content on your phone. It's just something that Apple is known for.
Yeah same one. So odd.
 

DiCaprioAngel

macrumors 6502
Jul 12, 2013
270
6
New York
Hmmm, strange. Have you synced your phone through another computer since? Sometimes plugging it in to a different computer could lead to the authorization to mix up so when you plug it back to the main one, it could cause for songs to be erased. It happened when I had my iPhone 5 and plugged it into my new rMBP and previously I had it hooked to my dad's iMac, so I had to erase all the songs and put them back on and since then, it fixed the problem.