iTunes CS reps can clear the download list for you if things get stuck. They just can't refund you. Even though they stop the download, you still have the shows or whatever you want marked as paid for on iTunes so you can redownload them whenever you want. Every piece of content takes time to download before you can consume. Shorter waits are for music, books, and apps. Longer waits are entire TV seasons, movies, and lastly individual tv shows. iTunes isn't a streaming service so that's why it takes time to download. Once you purchase the content once, it's yours forever. This isn't the case with streaming services where all the content is theirs and if they decide to remove a TV series you like, you're out of luck.
