Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Dan50

macrumors regular
Original poster
Apr 11, 2014
168
6
I don't know if this is happening because my dog's face bumped into my phone (German Shep) kind of hard. When people sends me messages such as on Instagram and Snapchat app, it only alerts me at times and not alerting me other times. What's your opinion? I checked and all the push notifications are turned on. Facebook messenger app seems to be working though for now..
 
I don't know if this is happening because my dog's face bumped into my phone (German Shep) kind of hard. When people sends me messages such as on Instagram and Snapchat app, it only alerts me at times and not alerting me other times. What's your opinion? I checked and all the push notifications are turned on. Facebook messenger app seems to be working though for now..

Check to see if "do not disturb" is activated
 
It wasn't set to that option I just checked

It could also be a signal (wifi or cell) issue, a profile issue (would require restore and set up as a new phone), or damage to the phone. I would recommend backing up and restoring first.
 
Should I try updating it to the latest iOS before restoring/back up?
 
Should I try updating it to the latest iOS before restoring/back up?

No, I wouldn't. I would restore and it will force the update on you. You can go around that and if you are willing to research, I would recommend it.

Essentially, restore your phone first...or erase all settings if you iCloud is backed up elsewhere.

Then upgrade the firmware.

Then restore again, set up as a new phone, then restore backup from there.

If the backup does still have problems, then restore, set up as a new phone again, but leave it that way. Use iExplorer to recover the rest of your data. Don't rename the phone the same thing to keep your backup safe.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.