Push Notification Not Working At Times

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Dan50, Oct 5, 2014.

  1. Dan50 macrumors regular

    Joined:
    Apr 11, 2014
    #1
    I don't know if this is happening because my dog's face bumped into my phone (German Shep) kind of hard. When people sends me messages such as on Instagram and Snapchat app, it only alerts me at times and not alerting me other times. What's your opinion? I checked and all the push notifications are turned on. Facebook messenger app seems to be working though for now..
     
  2. Trebuin macrumors 65816

    Trebuin

    Joined:
    Jun 3, 2008
    Location:
    Okinawa, Japan
    #2
    Check to see if "do not disturb" is activated
     
  3. Dan50 thread starter macrumors regular

    Joined:
    Apr 11, 2014
    #3
    It wasn't set to that option I just checked
     
  4. Trebuin macrumors 65816

    Trebuin

    Joined:
    Jun 3, 2008
    Location:
    Okinawa, Japan
    #4
    It could also be a signal (wifi or cell) issue, a profile issue (would require restore and set up as a new phone), or damage to the phone. I would recommend backing up and restoring first.
     
  5. Dan50 thread starter macrumors regular

    Joined:
    Apr 11, 2014
    #5
    Should I try updating it to the latest iOS before restoring/back up?
     
  6. Trebuin macrumors 65816

    Trebuin

    Joined:
    Jun 3, 2008
    Location:
    Okinawa, Japan
    #6
    No, I wouldn't. I would restore and it will force the update on you. You can go around that and if you are willing to research, I would recommend it.

    Essentially, restore your phone first...or erase all settings if you iCloud is backed up elsewhere.

    Then upgrade the firmware.

    Then restore again, set up as a new phone, then restore backup from there.

    If the backup does still have problems, then restore, set up as a new phone again, but leave it that way. Use iExplorer to recover the rest of your data. Don't rename the phone the same thing to keep your backup safe.
     
  7. AppleP59 macrumors 6502

    Joined:
    Feb 24, 2014
    #7
    (As it was a german shepherd) Could it be a scheduled do not disturb?
    Meaning the dog turned it on, but the schedule turned it off..
     

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