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Push - While Asleep

abnospam

abnospam

macrumors regular
Original poster
Jul 17, 2008
210
0
So, I have had my phone about 2 days now. One thing I noticed is that if the phone is asleep, the push email doesn't come through and beep. Only after I wake the phone does it catch up on new emails. Is this working as designed?

How can I know if I have a new email if it only updates when awake?


(also, I wish this thing had a new email notification like Blackberry's right asterisks)
 
Mine does. Has with both my 2G and 3G iPhones. Hmm...I don't know. Maybe try switching it to a different setting and then setting it back? :confused:

Good luck.
 
To be honest, all my pushed email has arrived when the iPhone is asleep, whether it's in the dock, my pocket, or on the desk at work. It's always asleep.

The only time I have actually witness a pushed email arriving was on day one when i tested it.

Sometimes, message dependant, it can take a while to actually load the email, as you get the notification before the mail starts downloading, but other than that no delays.

But I do agree with you that the iPhone definately requires a better way of notifying you of a new email. At the mo all I get is a "ding" and one vibrate, that's it. I would prefer it it could pop up like when you get a new text message, if only to show who it's from and not necessarily any preview of the message itself.
 
ParishYoung said:
To be honest, all my pushed email has arrived when the iPhone is asleep, whether it's in the dock, my pocket, or on the desk at work. It's always asleep.

The only time I have actually witness a pushed email arriving was on day one when i tested it.

Sometimes, message dependant, it can take a while to actually load the email, as you get the notification before the mail starts downloading, but other than that no delays.

But I do agree with you that the iPhone definately requires a better way of notifying you of a new email. At the mo all I get is a "ding" and one vibrate, that's it. I would prefer it it could pop up like when you get a new text message, if only to show who it's from and not necessarily any preview of the message itself.
Click to expand...
It does work in the sleep mode, else it wouldn't be push if you have to keep your phone on all the time. Check your settings, make sure setting is correct.

As far as beep goes, I actually prefer it being discreet like that =).
 
it is 2 gen. I am also on exchange.

does it beep when asleep and getting a push email?
or is it downloaded silently?


ahh, another thing...
I am in my home office in the basement and I am primarily wifi down here. Could it be wifi is off while asleep?
 
abnospam said:
it is 2 gen. I am also on exchange.

does it beep when asleep and getting a push email?
or is it downloaded silently?
Click to expand...

Mine beeps...so far I've had really good luck with push/exchange support. Emails arrive instantly and I do get the "new email" beep...even when asleep.
 
yeah, I am thinking I have no signal and wifi shuts off while asleep.
this means I get no push email. When I wake up, it gets a wifi signal and then I get the beep.
 
abnospam said:
yeah, I am thinking I have no signal and wifi shuts off while asleep.
this means I get no push email. When I wake up, it gets a wifi signal and then I get the beep.
Click to expand...

Do you normally get no signal? even if it drops wi-fi in sleep mode, even if you don't get 3G you'd at least get edge so you should still get push that way..
 
FSUSem1noles said:
right, but once it drops the wi-fi it should still hope on AT&T's network either via 3G or Edge enabaling you to still get push..
Click to expand...

that assumes I can get a signal, and in my basement, I can not.
can anyone else confirm wifi shuts off while asleep?
 
abnospam said:
that assumes I can get a signal, and in my basement, I can not.
can anyone else confirm wifi shuts off while asleep?
Click to expand...

Wi-Fi definitely shuts off while asleep. I am not aware of any way to change this either.
 
kdarling said:
Push and WiFi are not compatible on any phone.

That's because when WiFi is off while the phone is sleeping, it's really off. Cellular radios, on the other hand, are always waiting for a call, unless completely turned off.
Click to expand...

Ya, having wifi on while you sleep is as dumb as having location service on...speaking of which, when are they going to fix that dumb bug?
 
reading the apple forums, I am starting to think the issue is my PIN lock. When the PIN lock activates, email push stops. I actually do get notified when asleep but before my PIN lock (15 mins).

Any replicate this?
 
abnospam said:
that assumes I can get a signal, and in my basement, I can not.
can anyone else confirm wifi shuts off while asleep?
Click to expand...

No WiFi does not shut off while asleep.
Yes when you have no Service but wifi is on, you will only get e-mail in the fetch 15 minute interval. I am in the basement of a building all day (20' below ground) I get no service, but am connected to our wiFi. I get MM only when it fetches.
 
I don't know why you are adamant that WiFi doesn't switch off in sleep, bbotte. But, on my iPhone at least, the WiFi does seem to switch itself off after it has been asleep for a few minutes - it takes a few seconds for the WiFi to click back in from 3G after sleep, and my Airport Extreme shows the device re-registering. Everything seems to point to the fact that it does indeed switch itself off!

I don't actually understand how Push can work in this scenario where you are going in and out of WiFi reception. IMAP IDLE (which, I know isn't supported on the iPhone) keeps a connection live based around the IP address. The supported Push technologies on the iPhone must either be updating the IP address of the iPhone on the server to maintain an open connection, or it must be done completely differently, or maybe Push notifications are just always delivered over 3G on the iPhone...
 
sibruk said:
or maybe Push notifications are just always delivered over 3G on the iPhone...
Click to expand...

That's the explanation that makes most sense to me.

Is it possibly the case that the PUSH notifications only come in on the cell signal and not over the WiFi connection? Otherwise some WiFi router firewalls would block the incoming (unrequested) notification packet.

Even if that's correct it still doesn't explain why notifications aren't being received if the phone is in "deep sleep"?

I think - I'm no expert:rolleyes:
 
Check my thread out on this:
https://forums.macrumors.com/showthread.php?p=5929174&posted=1#post5929174

Call Apple and let them know. They told me they have not heard about this before and may want me to pay for enterprise support to troubleshoot Exchange. I doubt this is an Exchange server side problem though... more like an activesync bug like what happened with the HTC Kaiser. The link to that issue is linked in the above post.

N.
 
sibruk said:
I don't know why you are adamant that WiFi doesn't switch off in sleep, bbotte. But, on my iPhone at least, the WiFi does seem to switch itself off after it has been asleep for a few minutes - it takes a few seconds for the WiFi to click back in from 3G after sleep, and my Airport Extreme shows the device re-registering. Everything seems to point to the fact that it does indeed switch itself off!
Click to expand...
Completely agree.

To anyone who doubts this, just look at your screen when you wake your iPhone from sleep. The wi-fi symbol comes on and replaces the carrier signal (3G, EDGE, or GPRS) a second or two after everything else.

Incidentally, I receive mail whilst the iPhone is asleep. I often hear the notification.
 
sibruk said:
I don't know why you are adamant that WiFi doesn't switch off in sleep, bbotte. But, on my iPhone at least, the WiFi does seem to switch itself off after it has been asleep for a few minutes - it takes a few seconds for the WiFi to click back in from 3G after sleep, and my Airport Extreme shows the device re-registering. Everything seems to point to the fact that it does indeed switch itself off!
Click to expand...

Just tested, iPhone 2G is asleep in the cradle for 15min, and I wake it up, no service, WiFi is 100% connected.

tested again and WiFi is disconnected when off the cradle. You are right. My suggestion is to leave it in the cradle in your basement.
 
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