i just bought a MBP C2D about 2-3 weeks ago, and ive been having some problems. it gets locked up now and then, and its pretty annoying. the pb that i had previously rarely locked up and was SMOOTH. so i was advised to format the hd and start from scratch again. is there a proper way to do this, or do i just pop in my recovery disc? can someone help me with some step by step instructions? i also noticed that the front of the laptop is not completely tight. the right side where the cd slot is located is fine, but the other side is loose. i can press down on it a little because there is space in between the top and bottom. is this normal? if not, will they swap it out? it seems like the quality of my pb was far better than my mbp. im guessing its because so many people are switching to mac so they have to produce many more units than 2-3 years ago.