Here is my story, I am a switcher that order on March 14th of this year a 17" Penryn HR 2.6GHz MBP. I received my mbp very quickly but found a scratch on the lid near the lit up apple icon, I called Apple and they told me it was cosmetic and nothing they could do. I then informed them I don't want it, I want it exchanged which they did. I then received the 2nd mpb and this time I have a gouged caps lock key and gouging on the lcd panel near the hinges. I thought maybe the Apple store could replace the lcd bezel and caps key, but they told me again exchange it for a new one. I am now waiting on the 3rd mbp to be sent to me. Is there anything I can do or any compensation I can receive for paying $3500 for the mbp and yet able to use it? Its coming up now on a month and just tired of the exchange process. I am not even getting them powered up I pull them out the box and check them over and make a call every time. Any suggestions?