Quark 8 Crashes on iMac/Lion

[DeaditeAmI]

Completed a migration from a G5 (10.6) to an iMac (Lion) and now my Quark 8 doesn't work (most of the report below). We did the same thing on 3 other systems in my office with no issue (I understand it's a "do you feel lucky?" sort of issue). I have reinstalled, trashed preferences and run disk utility… suggestions?





Process: QuarkXPress [661]
Path: /Applications/QuarkXPress 8/QuarkXPress.app/Contents/MacOS/QuarkXPress
Identifier: com.quark.QuarkXPress
Version: 8.12 (8.12)
Code Type: X86 (Native)
Parent Process: launchd [150]

Date/Time: 2011-11-23 15:13:07.068 -0500
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9

Interval Since Last Report: 15696 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 54 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: B49FC619-3F0E-46CF-AD4E-D3A78EAA64AF

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000003fffeb58

VM Regions Near 0x3fffeb58:
mapped file 000000003638d000-0000000036a04000 [ 6620K] r--/rwx SM=COW /Users/USER/Library/Fonts/C #3 Exported Fonts/LiHei Pro/儷黑 Pro.ttf
-->
__TEXT 000000008fe9e000-000000008fed1000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld

Application Specific Information:
objc[661]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.quark.QuarkXPress 0x00ba24cb IORegistryReaderX::itoa(long long, char*) + 85
1 com.quark.QuarkXPress 0x00ba2829 IORegistryReaderX::AppendToString(void const*, std::string&) + 201
2 com.quark.QuarkXPress 0x00ba2aed IORegistryReaderX::GetHwParameter(char const*, __CFString const*, std::string&) + 137
3 com.quark.QuarkXPress 0x00b6a83b HardwareDetailsMacX::GetScsiIdeIdentifier(std::string&) + 53
4 com.quark.QuarkXPress 0x00b260d7 HardwareDetailsBridge::GetScsiIdeIdentifier(std::string&) + 27
5 com.quark.QuarkXPress 0x00b2097b NodelockImpl::GetScsiIdeIdentifier(std::string&) + 27
6 com.quark.QuarkXPress 0x00b25ab0 NodelockWrapper::GetScsiIdeIdentifier(std::string&) + 24
7 com.quark.QuarkXPress 0x00b1f9f5 HardwareHash::GetScsiIdeIdentifierHash(std::string&) + 37
8 com.quark.QuarkXPress 0x00b1fc5d HardwareHash::GenerateSystemIdentifier(SystemIdentifier&) + 511
9 com.quark.QuarkXPress 0x00ac67c2 Activation::IsActivated(unsigned long*) + 384
10 com.quark.QuarkXPress 0x001cc697 ActivationManager::ActivateInit() + 155
11 com.quark.QuarkXPress 0x001ccb9b ActivationManager::Activate() + 25
12 com.quark.QuarkXPress 0x00510124 initialize() + 12888
13 com.quark.QuarkXPress 0x001b3c2e main + 352
14 com.quark.QuarkXPress 0x00002ae6 _start + 216
15 com.quark.QuarkXPress 0x00002a0d start + 41

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x95e7b90a kevent + 10
1 libdispatch.dylib 0x96f1dc58 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x96f1c6a7 _dispatch_mgr_thread + 53

Thread 2:
0 libsystem_kernel.dylib 0x95e7b90a kevent + 10
1 libQLogger.XC.r.dylib 0x06448e27 MonitorConfigFileChanges(void*) + 193
2 com.apple.CoreServices.CarbonCore 0x989b76b4 PrivateMPEntryPoint + 68
3 libsystem_c.dylib 0x95edded9 _pthread_start + 335
4 libsystem_c.dylib 0x95ee16de thread_start + 34

Thread 3:
0 libsystem_kernel.dylib 0x95e7b02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95edfccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95ee16fe start_wqthread + 30

Thread 4:
0 libsystem_kernel.dylib 0x95e7b02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95edfccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95ee16fe start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x80000000 ebx: 0x00ba2484 ecx: 0x06b616b3 edx: 0xbfffeb58
edi: 0xa4b197ff esi: 0xfe528796 ebp: 0xbfffeb28 esp: 0xbfffeab0
ss: 0x00000023 efl: 0x00010286 eip: 0x00ba24cb cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x3fffeb58
Logical CPU: 2

 

[Detrius]

VM Regions Near 0x3fffeb58:
mapped file 000000003638d000-0000000036a04000 [ 6620K] r--/rwx SM=COW /Users/USER/Library/Fonts/C #3 Exported Fonts/LiHei Pro/儷黑 Pro.ttf
-->
__TEXT 000000008fe9e000-000000008fed1000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld

Application Specific Information:
objc[661]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.quark.QuarkXPress 0x00ba24cb IORegistryReaderX::itoa(long long, char*) + 85
1 com.quark.QuarkXPress 0x00ba2829 IORegistryReaderX::AppendToString(void const*, std::string&) + 201
2 com.quark.QuarkXPress 0x00ba2aed IORegistryReaderX::GetHwParameter(char const*, __CFString const*, std::string&) + 137
3 com.quark.QuarkXPress 0x00b6a83b HardwareDetailsMacX::GetScsiIdeIdentifier(std::string&) + 53
4 com.quark.QuarkXPress 0x00b260d7 HardwareDetailsBridge::GetScsiIdeIdentifier(std::string&) + 27
5 com.quark.QuarkXPress 0x00b2097b NodelockImpl::GetScsiIdeIdentifier(std::string&) + 27
6 com.quark.QuarkXPress 0x00b25ab0 NodelockWrapper::GetScsiIdeIdentifier(std::string&) + 24
7 com.quark.QuarkXPress 0x00b1f9f5 HardwareHash::GetScsiIdeIdentifierHash(std::string&) + 37
8 com.quark.QuarkXPress 0x00b1fc5d HardwareHash::GenerateSystemIdentifier(SystemIdentifier&) + 511
9 com.quark.QuarkXPress 0x00ac67c2 Activation::IsActivated(unsigned long*) + 384
10 com.quark.QuarkXPress 0x001cc697 ActivationManager::ActivateInit() + 155
11 com.quark.QuarkXPress 0x001ccb9b ActivationManager::Activate() + 25
12 com.quark.QuarkXPress 0x00510124 initialize() + 12888
13 com.quark.QuarkXPress 0x001b3c2e main + 352
14 com.quark.QuarkXPress 0x00002ae6 _start + 216
15 com.quark.QuarkXPress 0x00002a0d start + 41

Well, it's referencing a font. Try removing the font. It's also crashing specifically in the code where it's checking to see if the program is activated. Normally, I wouldn't recommend this, but you could try an activation hack.

 

[GGJstudios]

Completed a migration from a G5 (10.6) to an iMac (Lion) and now my Quark 8 doesn't work

Why not try upgrading to Quark 9, since Quark 8 wasn't developed for Lion?

 

[Sasha-1]

You could at least try Quark 8.5. Why are still using 8.12? There is a free update.

----------

You might also look at the system hardware. I used to have issues with Quark years ago. Replaced the memory and all the problems vanished. Sometimes it's not Quark at all, but the underlying system. No name memory was a problem I had.

Still, upgrade to Quark 8.5. And your G5s are not running 10.6. They can't. They are running 10.5 at best. Snow Leopard is Intel only.