Quark 8 Crashes on iMac/Lion

Discussion in 'iMac' started by DeaditeAmI, Nov 23, 2011.

  1. DeaditeAmI macrumors newbie

    Joined:
    Nov 23, 2011
    #1
    Completed a migration from a G5 (10.6) to an iMac (Lion) and now my Quark 8 doesn't work (most of the report below). We did the same thing on 3 other systems in my office with no issue (I understand it's a "do you feel lucky?" sort of issue). I have reinstalled, trashed preferences and run disk utility… suggestions?





    Process: QuarkXPress [661]
    Path: /Applications/QuarkXPress 8/QuarkXPress.app/Contents/MacOS/QuarkXPress
    Identifier: com.quark.QuarkXPress
    Version: 8.12 (8.12)
    Code Type: X86 (Native)
    Parent Process: launchd [150]

    Date/Time: 2011-11-23 15:13:07.068 -0500
    OS Version: Mac OS X 10.7.2 (11C74)
    Report Version: 9

    Interval Since Last Report: 15696 sec
    Crashes Since Last Report: 7
    Per-App Interval Since Last Report: 54 sec
    Per-App Crashes Since Last Report: 7
    Anonymous UUID: B49FC619-3F0E-46CF-AD4E-D3A78EAA64AF

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000003fffeb58

    VM Regions Near 0x3fffeb58:
    mapped file 000000003638d000-0000000036a04000 [ 6620K] r--/rwx SM=COW /Users/USER/Library/Fonts/C #3 Exported Fonts/LiHei Pro/儷黑 Pro.ttf
    -->
    __TEXT 000000008fe9e000-000000008fed1000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld

    Application Specific Information:
    objc[661]: garbage collection is OFF

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 com.quark.QuarkXPress 0x00ba24cb IORegistryReaderX::itoa(long long, char*) + 85
    1 com.quark.QuarkXPress 0x00ba2829 IORegistryReaderX::AppendToString(void const*, std::string&) + 201
    2 com.quark.QuarkXPress 0x00ba2aed IORegistryReaderX::GetHwParameter(char const*, __CFString const*, std::string&) + 137
    3 com.quark.QuarkXPress 0x00b6a83b HardwareDetailsMacX::GetScsiIdeIdentifier(std::string&) + 53
    4 com.quark.QuarkXPress 0x00b260d7 HardwareDetailsBridge::GetScsiIdeIdentifier(std::string&) + 27
    5 com.quark.QuarkXPress 0x00b2097b NodelockImpl::GetScsiIdeIdentifier(std::string&) + 27
    6 com.quark.QuarkXPress 0x00b25ab0 NodelockWrapper::GetScsiIdeIdentifier(std::string&) + 24
    7 com.quark.QuarkXPress 0x00b1f9f5 HardwareHash::GetScsiIdeIdentifierHash(std::string&) + 37
    8 com.quark.QuarkXPress 0x00b1fc5d HardwareHash::GenerateSystemIdentifier(SystemIdentifier&) + 511
    9 com.quark.QuarkXPress 0x00ac67c2 Activation::IsActivated(unsigned long*) + 384
    10 com.quark.QuarkXPress 0x001cc697 ActivationManager::ActivateInit() + 155
    11 com.quark.QuarkXPress 0x001ccb9b ActivationManager::Activate() + 25
    12 com.quark.QuarkXPress 0x00510124 initialize() + 12888
    13 com.quark.QuarkXPress 0x001b3c2e main + 352
    14 com.quark.QuarkXPress 0x00002ae6 _start + 216
    15 com.quark.QuarkXPress 0x00002a0d start + 41

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x95e7b90a kevent + 10
    1 libdispatch.dylib 0x96f1dc58 _dispatch_mgr_invoke + 969
    2 libdispatch.dylib 0x96f1c6a7 _dispatch_mgr_thread + 53

    Thread 2:
    0 libsystem_kernel.dylib 0x95e7b90a kevent + 10
    1 libQLogger.XC.r.dylib 0x06448e27 MonitorConfigFileChanges(void*) + 193
    2 com.apple.CoreServices.CarbonCore 0x989b76b4 PrivateMPEntryPoint + 68
    3 libsystem_c.dylib 0x95edded9 _pthread_start + 335
    4 libsystem_c.dylib 0x95ee16de thread_start + 34

    Thread 3:
    0 libsystem_kernel.dylib 0x95e7b02e __workq_kernreturn + 10
    1 libsystem_c.dylib 0x95edfccf _pthread_wqthread + 773
    2 libsystem_c.dylib 0x95ee16fe start_wqthread + 30

    Thread 4:
    0 libsystem_kernel.dylib 0x95e7b02e __workq_kernreturn + 10
    1 libsystem_c.dylib 0x95edfccf _pthread_wqthread + 773
    2 libsystem_c.dylib 0x95ee16fe start_wqthread + 30

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x80000000 ebx: 0x00ba2484 ecx: 0x06b616b3 edx: 0xbfffeb58
    edi: 0xa4b197ff esi: 0xfe528796 ebp: 0xbfffeb28 esp: 0xbfffeab0
    ss: 0x00000023 efl: 0x00010286 eip: 0x00ba24cb cs: 0x0000001b
    ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
    cr2: 0x3fffeb58
    Logical CPU: 2
     
  2. Detrius macrumors 68000

    Joined:
    Sep 10, 2008
    Location:
    Asheville, NC
    #2
    Well, it's referencing a font. Try removing the font. It's also crashing specifically in the code where it's checking to see if the program is activated. Normally, I wouldn't recommend this, but you could try an activation hack.
     
  3. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #3
    Why not try upgrading to Quark 9, since Quark 8 wasn't developed for Lion?
     
  4. sfoalex macrumors 6502

    Joined:
    Aug 11, 2001
    Location:
    Earth, no seriously.
    #4
    You could at least try Quark 8.5. Why are still using 8.12? There is a free update.

    ----------

    You might also look at the system hardware. I used to have issues with Quark years ago. Replaced the memory and all the problems vanished. Sometimes it's not Quark at all, but the underlying system. No name memory was a problem I had.

    Still, upgrade to Quark 8.5. And your G5s are not running 10.6. They can't. They are running 10.5 at best. Snow Leopard is Intel only.
     

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