question about apple's site

Discussion in 'Apple, Inc and Tech Industry' started by dvir971, Mar 1, 2012.

  1. dvir971 macrumors regular

    dvir971

    Joined:
    Feb 7, 2011
    Location:
    Israel
    #1
    I Know its kind of a stupid question, but can somebody tell me how can i contcat apple via email ?! I have a problem in one of my devices and i need help from them, but i want to contact them with mail and not phone.... the weird thing is i remember i did this few weeks ago but i dont know how..
    so can anybody tell me?
     
  2. dvir971 thread starter macrumors regular

    dvir971

    Joined:
    Feb 7, 2011
    Location:
    Israel
    #3
    i got theer, but i dont know how to continue.... how can i reach the email support and not the phone support?
     
  3. dvir971 thread starter macrumors regular

    dvir971

    Joined:
    Feb 7, 2011
    Location:
    Israel
    #5
    no its not here, there they tell me to find a store or something like that i just want to email them. do htey have live caht? because thats fine too
     
  4. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #6
    It seems, there is no email support (who pays for that?), but I have heard, one can phone them (which will be probably expensive in your case?) and ask them for a an email address, though hopefully the waiting time is not too long.
     
  5. Comeagain? macrumors 68020

    Comeagain?

    Joined:
    Feb 17, 2011
    Location:
    Spokane, WA
  6. dvir971 thread starter macrumors regular

    dvir971

    Joined:
    Feb 7, 2011
    Location:
    Israel
    #8
    ok but how i continue from here to the mail support and nothing else?
    i know they have it because i used it few weeks ago
     
  7. Comeagain? macrumors 68020

    Comeagain?

    Joined:
    Feb 17, 2011
    Location:
    Spokane, WA
    #9
    If you go through the whole express lane process, they will email you from there.
     

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