Question about Bestbuy open box

[nnmr]

Used to work for Geek Squad. The condition will be new/like new. Anything less than that can't be sold as open box. Warranty functions as if you were buying the product new, so you will have a full year, unless your purcahsed applecare or best buys protection plan. Can't really speak to the square trade question. Hope this helps.

I just bought an iPad Pro 12.9" 256GB Geek Squad Certified Open Box in Dec 22, 2018. Here is what I found when received it:

- the box looked old, dirty and used. The plastic wrapper around the iPad was some shopping plastic bag, not the original one. Other accessories were not wrapped and looked used
- checking with Apple support showed that
+ the original buy date was 3 months ago, around Aug. 2018
+ Phone support: EXPIRED
+ Warranty estimated expiry date: Aug. 18 2019. So, the manufacture warranty is only 8 months instead of the full one year.
+ I ran some battery health app and it said Wear level of 35%. Very high!

 

[pth231]

I just bought an iPad Pro 12.9" 256GB Geek Squad Certified Open Box in Dec 22, 2018. Here is what I found when received it:

- the box looked old, dirty and used. The plastic wrapper around the iPad was some shopping plastic bag, not the original one. Other accessories were not wrapped and looked used
- checking with Apple support showed that
+ the original buy date was 3 months ago, around Aug. 2018
+ Phone support: EXPIRED
+ Warranty estimated expiry date: Aug. 18 2019. So, the manufacture warranty is only 8 months instead of the full one year.
+ I ran some battery health app and it said Wear level of 35%. Very high!

So return it instead of complaining on the internet. I was speaking from an in store aspect.

 

[MultiFinder17]

I bought my 2016 MacBook a couple years back as a Best Buy open box in the store. Apparently someone had opened it, realized they didn’t want the black one, and returned it. It was brand new and I talked them down to about $750. It’s been a wonderful laptop since.

 

[citan]

I bought my 2016 MacBook a couple years back as a Best Buy open box in the store. Apparently someone had opened it, realized they didn’t want the black one, and returned it. It was brand new and I talked them down to about $750. It’s been a wonderful laptop since.

are prices negotiable on open box items in store stock?

 

[flowrider]

^^^^Ya never know until ya try

Lou

 

[MultiFinder17]

are prices negotiable on open box items in store stock?

They had it at $800; I talked them down to $750 because it was missing the extension cable for the power supply. I have a million of 'em at home, so it was no loss to me, and the manager approved it in a heartbeat. I think it had been sitting there for a while; the inspection sticker on it was from about a month earlier.

 

[chrfr]

They had it at $800; I talked them down to $750 because it was missing the extension cable for the power supply. I have a million of 'em at home, so it was no loss to me, and the manager approved it in a heartbeat. I think it had been sitting there for a while; the inspection sticker on it was from about a month earlier.

Apple doesn’t include extension cables, and hasn’t included them, with any of the USB-C Macs.

 

[MultiFinder17]

Apple doesn’t include extension cables, and hasn’t included them, with any of the USB-C Macs.

Well then, my own ignorance and the ignorance of the people at Best Buy saved me $50